PCC Program Manager (PrEP and PEP)

Mens Health Foundation • Los Angeles, CA

4h

About The Position

Under the supervision of the Director of Public Programs, the Prevention Care Coordination (“PCC”) Program Manager provides oversight and management of program operations; supervises and supports program staff; collaborates with Men’s Health Foundation leadership to develop and implement strategic goals for the program and represents the PCC Program in the community and within the MHF organization.

Requirements

• Eight combined years of post-secondary education and experience working in the HIV field.
• Strong track record of working with LGBT persons living with HIV.
• Excellent communication skills (oral and written) and interpersonal skills for frequent contact with internal customers and external stakeholders.
• Ability to work independently with proactive style, taking initiative to identify and address potential issues.
• Strong problem solving and analytical skills; systems thinking.
• Technology and software savvy; ability to utilize MS Office Suite and Project Management software/programs.
• Ability to lead and positively influence a diverse team of individuals with strong connections to the community and with varying levels of professional experience. Excellent communication and organizational skills; strong written and interpersonal skills.
• Strong commitment to the Mission and Vision of Men’s Health Foundation.
• Demonstrated ability to provide services to people of diverse races, ethnicities, sexual orientations, gender identities, nationalities, economic backgrounds, religions, ages, English-speaking abilities, immigration status, housing status, and physical abilities in a multicultural environment.
• Must be able to pass a pre-employment drug test, physical, and a background check to include a 7-year criminal, 10-year SSN & employer history reference check.
• Must be able to provide proof of COVID-19 vaccination on the first day of work.
• Excellent interpersonal skills.
• Attention to detail.
• Must take yearly flu shot or wear flu mask during flu season for patient-facing positions and test for tuberculosis as required by the Centers for Disease Control and Prevention.

Nice To Haves

• Bilingual/Spanish preferred.

Responsibilities

• Provide direct, on-site management of the PCC Program; ensure the program is implemented according to MHF policies, procedures, and protocols.
• Build and monitor evolving PCC operations to ensure that the program meets all grant-required goals and objectives, addresses new barriers to care, and implements continuous quality improvement strategies to strengthen program effectiveness and client outcomes.
• Ensure the site is clean and well maintained.
• Oversee day-to-day PrEP program operations to ensure efficient and client-centered service delivery.
• Develop and update workflows and SOPs to improve program effectiveness.
• Provide leadership and supervision of PCC program staff, offering feedback and mentorship, and ensuring all staff members deliver consistent, high-quality services for patients, clients, and participants.
• Build and maintain PCC operations and ensure that the program meets all grant-required goals and objectives.
• Proactively identify and address barriers to program success in collaboration with MHF leadership. Identify and reduce barriers to PrEP access (cost, stigma, transportation, language, etc.).
• Track program metrics (enrollment, retention, adherence, demographics, outcomes).
• Ensure culturally responsive and trauma-informed services.
• Support linkage to insurance, medication assistance programs, and supportive services.
• Prepare and submit grant and funder reports on time.
• Conduct regular check-ins to address current needs, provide performance feedback, and identify professional development opportunities for team members.
• Work with the MHF Senior Leadership Team to develop and implement a long-term strategy to expand the PCC program to meet the evolving needs of the target population.
• Maintain and routinely audit records and tracking spreadsheets to ensure accuracy, completeness, and timely updates.
• Develop data reports that support data-driven decision-making, help identify program needs and trends, identify gaps, and guide program improvements.
• Plan and coordinate PrEP-related outreach and education events by managing timelines, securing locations, organizing supplies and materials, coordinating staffing, and supporting day-of-event activities to ensure effective community engagement and service delivery.
• Represent Men’s Health Foundation at professional events, building relationships with community partners to expand awareness of the PCC Program.
• Collaborate with MHF staff from other programs to ensure the PCC program functions as an integral part of MHF’s suite of healthcare services.
• Monitor quality of services and ensure compliance with contract terms as well as all state, county, and federal standards and regulations.
• Provide reports as required or requested on contract compliance activities and program outcomes.
• Other duties may be assigned as required.

Benefits

• Medical, Dental, Vision, Life and LTD insurance (may be eligible on the 1st of the month following date of hire)
• 12 Paid Holidays (including 1 mental health day)
• 401(k) Retirement plan (may be eligible for employer matching up to 4% following completion of 90th day of employment)
• Flexible Spending Account (FSA)
• 40 hours of sick pay (following completion of 90th day of employment)
• 120 hours of PTO accrued within the 1st year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed