Peer Coordinator

City of New York • New York City, NY

4d

About The Position

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. Department of Homeless Services leads a 24/7/365 Street Homelessness Solutions - Joint Command Center (JCC) that conducts interagency rapid outreach deployment. The JCC’s functions include street and subway level canvasses and engagements with homeless individuals. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing. The Department of Homeless Services (DHS) is recruiting one (1) Community Assistant to function as a Peer Coordinator who will:

Requirements

• There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
• Candidates must be able to understand and be understood in English.

Responsibilities

• Provide information pertaining to available DHS and community service to potential homeless individuals throughout both above ground locations without the within the five boroughs and within the NYC subway system, including Penn Station. Answers questions, conveys information.
• Make observations and collect information from potential homeless individuals. Submit referrals for engagement to Field Associates and Crisis Coordinators.
• Assist supervisory staff in work related to following up on incomplete or pending referrals.
• Escort clients to and from community functions.
• Provide clerical support services such as filing, record keeping, and documenting. Update client records. Assist in preparing standard reports.
• Assist and liaise with community groups and local businesses by conveying information and providing feedback about DHS Outreach and shelter services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed