Peer Navigator Supervisor (Day Shift)

FORTUNE SOCIETY INC•New York, NY

15d•$33 - $33•Onsite

About The Position

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan, and Queens. Fortune has grown steadily over the years to an agency just under $60 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and in depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 11,000 people a year. Our client population mirrors the incarcerated population in being approximately 85% male and over 90% people of color. Our program models are recognized, both nationally and internationally for their quality and innovation. Position Overview The Court-Based Navigator Program offers peer-led voluntary services to individuals released from arraignments on their own recognizance or having had their case(s) disposed of. Peer Navigators, with lived experience, will provide short-and-long term resources and referrals to services to assist in reentry and stability. Peer engagement strategies may include warm hand-offs to internal or external services for behavioral health treatment, housing, employment, etc., arranging transportation to needed services, and/or providing immediate resources like food, clothing, etc. The Peer Navigator Supervisor will be responsible for oversight of all Peer Navigators and the day-to-day operations of the Navigator program. Mission and Fit The Peer Navigator Supervisor must embody the values and mission of the Fortune Society. This includes meeting our participants where they are, demonstrating our values through compassion and understanding; and affirming that none of us should be measured against the worst things we have done. Attention to Detail The Peer Navigator Supervisor must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Collaboration The Peer Navigator Supervisor must collaborate and coordinate with Case Managers and Social Workers to provide care and support to those who are in need of higher levels of supervision. Additionally, the Peer Navigator Supervisor will need to collaborate with external providers where individuals are receiving voluntary services to ensure coordinated care. Administrative Skills The Peer Navigator Supervisor will have efficient typing skills, strong software skills – knowledge of Microsoft word, excel, SharePoint, office suite, etc; have strong interpersonal Skills – Active listening, articulate clearly and professionally- (verbal and written communication); have good attention to detail & writing – documenting clear and concise case notes

Requirements

Lived experience navigating homelessness, mental health, and/or substance use treatment, and/or criminal justice system;
Must be available for the duration of the Court-Based Navigator Program;
High school diploma or equivalency required;
Must have a valid Driver’s License;
Prior experience working as a peer required;
Ability to work a flexible schedule;
Ability to work independently and on a team;
Able to work with people from diverse backgrounds in a culturally competent manner;

Nice To Haves

Some supervisory experience desired;
Bilingual Spanish-English speakers a plus;
Skills in Microsoft Office and database applications are a plus;

Responsibilities

Directly supervise and provide direction to Day Peer Navigators within the Court-Based Navigator Program;
Complete intake and provide community navigation for a small caseload of program participants to increase access to services and other support systems;
Complete all necessary documentation and input data into case management database in a timely manner;
Provide service referrals to individuals, to help address issues such as substance use, mental health, trauma, domestic violence, housing, and employment/vocational needs, among others;
Provide escorts to participants for court appearances and service providers
Coordinate with service providers to facilitate, follow-up, and assist participants with voluntary service referrals and service uptake;
Peer mentoring, role modeling and assistance in developing coping skills;
Education on and support with accessing voluntary services;
Assistance with reentry from the criminal justice system.
Attend and participate in all necessary Court-Based Navigator meetings, conferences, and trainings;
Engage in his/her own ongoing professional development; and
Additional responsibilities as assigned.