Peer Support Worker - ACT

PRAIRIE VIEW INC•Newton, KS

About The Position

POSITION GOAL: The Assertive Community Treatment (ACT) team provides non traditional community based mental health treatment to promote the recovery and community integration of adults with serious and persistent mental illnesses and co occurring substance use and/or serious cooccurring physical health conditions. The overall goal of the ACT team is to reduce use of ER’s, inpatient hospital stays, and other harmful behaviors. The ACT Peer Support Specialist is an integral part of a multidisciplinary team of mental health clinicians/providers. This position will provide patient centered services with a rehabilitation and recovery focus that are designed to promote skills for coping with and managing psychiatric symptoms, education regarding daily living skills and overall wellness, and other matters related to assisting participants to live more independent lives. The ACT peer support specialist will be expected to manage his/her own schedule and will be expected to work in a team environment. The vast majority of services will take place in participant’s homes and/or in the community. Will be required to be on call for a 7 day rotation every 6 to 8 weeks. POSITION RESPONSIBILITIES: PEER SUPPORT COMPONENTS ADMINISTRATIVE RESPONSIBILITIES PRODUCTIVITY EXPECTATIONS AGE BASED COMPETENCY QUALITY ASSURANCE AND PERFORMANCE IMPROVEMENT (QAPI) CONFIDENTIALITY PROFESSIONAL DEVELOPMENT EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH COWORKERS AND CUSTOMERS CPA 1: PEER SUPPORT COMPONENTS Help the service participant to develop a network for information and support from others who have been through similar experiences. Articulate what has been helpful and what was not helpful in his/her own recovery. Identify beliefs and values a patient holds that work against his/her recovery. Discern when and how much of their recovery story to share and with whom. Discuss his/her own tools for taking care of himself/herself. Assist the service participants with regaining the ability to make independent choices and to take a proactive role in treatment, including discussing questions or concerns about medications, diagnoses, or treatment approaches with their treating clinician. Create and facilitate a variety of group activities that support and strengthen recovery. Complete necessary documentation required by the state. Help a service participant combat negative self talk, overcome fears, and solve problems. Help a service participant articulate, set, and accomplish his/her goals. Teach other service participant to advocate for the services that they want. Help a service participant create a Person Centered Plan. Assist the service participant with identifying and effective responding to or avoiding identified precursors or triggers that result in functional impairments. Ask open ended questions that relate a person to his/her inner wisdom. Demonstrate an ability to participate in “healing communication”. Interact sensitively and effectively with people of other cultures. Teach other patients to create their own Wellness Recovery Action Plan. CPA 2: ADMINISTRATIVE RESPONSIBILITIES Accurately complete E time on a daily basis. Maintain confidentiality in all aspects of position. Communicate with community partners only after obtaining proper authorization. Complete paperwork tasks within required time frames. Attend and regularly participate in ACT team meetings. Attend and regularly participate in clinical and administrative supervision. Maintain responsibility for organizing a schedule and establishing priorities, according to existing patient and agency needs. Maintain adequate and timely documentation in the clinical record of treatment interventions and other activities related to service participant care, as defined by Prairie View standards. Schedules are completed within 24 hours of the service provided. Progress notes are completed within 72 hours. CPA 3: PRODUCTIVITY EXPECTATIONS Maintain 24 to 27 encounters weekly or 1,152 to 1,296 encounters annually. Ensure that contacts with service participants are goal directed, outcome focused, and meaningful. CPA 4: AGE BASED COMPETENCY Acknowledges the rights and responsibilities of adult service participants. Recognizes the range of needs, both mental and physical, based on an individual’s age. Proactively makes recommendations regarding specialized services, based on the individual’s age. Recognizes and differentiates typical adult behavior and atypical adult behavior. Is able to set and maintain appropriate boundaries when working with adults. CPA 5: QUALITY ASSURANCE AND PERFORMANCE IMPROVEMENT (QAPI) Participate in organizational QAPI activities. Be familiar with QAPI Initiatives and goals in work area. Annually review the Quality Assurance & Performance Improvement Plan. CPA 6: CONFIDENTIALITY Promote professionalism by discussing personal or service participant information in a private area. CPA 7: PROFESSIONAL DEVELOPMENT Participate as a member of Prairie View staff in structured meetings. Participate in continuing education activities and required inservices (such as Infection Control, etc.) as requested, to enhance and improve job performance. Utilize Relias Learning site to enhance knowledge in the areas of mental health and treatment modalities. CPA 8: EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH COWORKERS AND CUSTOMERS Treats others with respect and dignity. Maintains a flexible response to organizational and customer needs. Understands role as part of larger team that extends beyond the individual work area. Performance is consistent with Prairie View’s mission statement. To foster healing and growth in individuals and communities by providing behavioral and mental health services with compassion, competence, and stewardship in the spirit of Christ. Performance is consistent with Prairie View’s values. Continue our heritage as a Christian, caring community, Prairie View honors these values that guide our decision making: advocacy for those whose voices are not strongly or widely heard quality and competence leading toward excellence respect for the beliefs of individuals and communities of faith communication with integrity, dignity, and sensitivity actions based upon justice, grace, acceptance, and forgiveness the sustainability of the organization. Performance is consistent with Prairie View’s compliance program. Takes responsibility to challenge and evaluate departmental and institutional strategies and actions without personalizing. Maintains confidentiality in all aspects of position. Uses problem situations as learning opportunities. Brings energy and positive attitude to the work place. POSITION DESCRIPTION This position description is a temporary management guide tool and is subject to change.

Requirements

Minimum Education: High school diploma or equivalent; certification, or ability to become certified upon being hired, in the State of Kansas to provide the Peer Support Worker service, which includes criminal, abuse/neglect registry and professional background checks, and completion of a state approved standardized basic training program
Minimum Experience: Provider must self identify as a present or former primary client of mental health services
Must be at least 18 years of age
Must have excellent communication skills – listening, verbal, and written
Must be able and willing to be flexible, a self starter, punctual, and have the ability to maintain a schedule
Must have a valid Kansas driver’s license, be insurable through Prairie View insurance company, and be willing to provide transportation to patients as needed
Must have ability to maintain professional boundaries with peers
Must be proficient at basic keyboarding/word processing skills
Must be able to pass Kansas Bureau of Investigation Screen and the Central Registry Screen for both adults and children

Responsibilities

Help the service participant to develop a network for information and support from others who have been through similar experiences.
Articulate what has been helpful and what was not helpful in his/her own recovery.
Identify beliefs and values a patient holds that work against his/her recovery.
Discern when and how much of their recovery story to share and with whom.
Discuss his/her own tools for taking care of himself/herself.
Assist the service participants with regaining the ability to make independent choices and to take a proactive role in treatment, including discussing questions or concerns about medications, diagnoses, or treatment approaches with their treating clinician.
Create and facilitate a variety of group activities that support and strengthen recovery.
Complete necessary documentation required by the state.
Help a service participant combat negative self talk, overcome fears, and solve problems.
Help a service participant articulate, set, and accomplish his/her goals.
Teach other service participant to advocate for the services that they want.
Help a service participant create a Person Centered Plan.
Assist the service participant with identifying and effective responding to or avoiding identified precursors or triggers that result in functional impairments.
Ask open ended questions that relate a person to his/her inner wisdom.
Demonstrate an ability to participate in “healing communication”.
Interact sensitively and effectively with people of other cultures.
Teach other patients to create their own Wellness Recovery Action Plan.
Accurately complete E time on a daily basis.
Maintain confidentiality in all aspects of position.
Communicate with community partners only after obtaining proper authorization.
Complete paperwork tasks within required time frames.
Attend and regularly participate in ACT team meetings.
Attend and regularly participate in clinical and administrative supervision.
Maintain responsibility for organizing a schedule and establishing priorities, according to existing patient and agency needs.
Maintain adequate and timely documentation in the clinical record of treatment interventions and other activities related to service participant care, as defined by Prairie View standards.
Schedules are completed within 24 hours of the service provided.
Progress notes are completed within 72 hours.
Maintain 24 to 27 encounters weekly or 1,152 to 1,296 encounters annually.
Ensure that contacts with service participants are goal directed, outcome focused, and meaningful.
Acknowledges the rights and responsibilities of adult service participants.
Recognizes the range of needs, both mental and physical, based on an individual’s age.
Proactively makes recommendations regarding specialized services, based on the individual’s age.
Recognizes and differentiates typical adult behavior and atypical adult behavior.
Is able to set and maintain appropriate boundaries when working with adults.
Participate in organizational QAPI activities.
Be familiar with QAPI Initiatives and goals in work area.
Annually review the Quality Assurance & Performance Improvement Plan.
Promote professionalism by discussing personal or service participant information in a private area.
Participate as a member of Prairie View staff in structured meetings.
Participate in continuing education activities and required inservices (such as Infection Control, etc.) as requested, to enhance and improve job performance.
Utilize Relias Learning site to enhance knowledge in the areas of mental health and treatment modalities.
Treats others with respect and dignity.
Maintains a flexible response to organizational and customer needs.
Understands role as part of larger team that extends beyond the individual work area.
Performance is consistent with Prairie View’s mission statement.
To foster healing and growth in individuals and communities by providing behavioral and mental health services with compassion, competence, and stewardship in the spirit of Christ.
Performance is consistent with Prairie View’s values.
Continue our heritage as a Christian, caring community, Prairie View honors these values that guide our decision making: advocacy for those whose voices are not strongly or widely heard quality and competence leading toward excellence respect for the beliefs of individuals and communities of faith communication with integrity, dignity, and sensitivity actions based upon justice, grace, acceptance, and forgiveness the sustainability of the organization.
Performance is consistent with Prairie View’s compliance program.
Takes responsibility to challenge and evaluate departmental and institutional strategies and actions without personalizing.
Maintains confidentiality in all aspects of position.
Uses problem situations as learning opportunities.
Brings energy and positive attitude to the work place.