Pega Business Systems Analyst

Techstra Solutions • Pittsburgh, PA

1d

About The Position

The Pega Business Systems Analyst is to join our technology team at Techstra Solutions. This role will focus on supporting, enhancing, and optimizing our existing Pega-based applications that drive critical banking operations and customer experiences.

Requirements

• Bachelor's degree in Business, Information Systems, Computer Science, or related field
• 3-5 years of experience as a Business Systems Analyst in the financial services industry
• 2+ years of hands-on experience with Pega platforms (Pega 7.x/8.x)
• Experience working with existing/legacy applications and system integrations
• Strong understanding of Pega PRPC architecture and capabilities
• Knowledge of Pega Case Management, Decision Management, and BPM
• Familiarity with SQL and data analysis tools
• Experience with Agile/Scrum methodologies
• Understanding of API integrations and web services

Nice To Haves

• Understanding of retail and commercial banking operations
• Knowledge of regulatory requirements (FDIC, OCC, Federal Reserve)
• Familiarity with: Loan origination and servicing processes Account opening and customer onboarding Payment processing and treasury services Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
• Pega Certified Business Architect (PCBA) or Certified System Architect (PCSA)
• Experience with data migration and system conversion projects
• Knowledge of other banking platforms (FIS, Fiserv, Jack Henry)
• Six Sigma or process improvement certification
• Experience with regulatory reporting and compliance initiatives

Responsibilities

• Gather, analyze, and document business requirements for enhancements to existing Pega applications
• Conduct gap analysis between current and desired business processes
• Create detailed functional specifications, user stories, and acceptance criteria
• Facilitate requirements workshops with business stakeholders across retail banking, commercial lending, and operations divisions
• Maintain requirements traceability matrices and ensure alignment with regulatory compliance needs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level