Pega Customer Decision Hub (CDH) - Senior Developer/Architech

EXL

76d

About The Position

We are seeking an experienced PEGA CDH Consultant with strong expertise in Customer Decision Hub (CDH) and Next Best Action Designer (NBAD). The ideal candidate will have a proven track record of designing and implementing NBA strategies from scratch, leading teams, and delivering high-quality solutions using PEGA PRPC.

Requirements

PEGA Certified Decisioning Consultant (Primary) – Certification must be at least 2 years old.
PEGA Certified Senior System Architect (Secondary).
Minimum 7+ years of overall experience in PEGA development and architecture.
Rich experience with PEGA CDH and Next Best Action Designer (NBAD).
Hands-on experience in designing NBA strategies from scratch.
Strong understanding of Context Dictionaries and configuration.
Extensive experience with PEGA PRPC.
Proven ability to lead teams and manage project deliverables effectively.

Nice To Haves

Excellent communication and stakeholder management skills.
Ability to work in a fast-paced, collaborative environment.
Strong problem-solving and analytical skills.

Responsibilities

Lead the design and implementation of Next Best Action (NBA) strategies using PEGA CDH.
Work extensively with Context Dictionaries, configuring and optimizing decisioning strategies.
Collaborate with business stakeholders to define requirements and translate them into technical solutions.
Drive end-to-end NBA design, including strategy, configuration, and deployment.
Provide technical leadership and mentorship to the team, ensuring adherence to best practices.
Work on PEGA PRPC for application development and integration with CDH components.
Ensure compliance with PEGA standards and maintain system integrity throughout the project lifecycle.

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