People Business Partner

Medical Home Network • Chicago, IL

2d • Hybrid

About The Position

Are you ready to join a passionate community of people who are changing how health care is delivered? A place where you will find a career you love while truly making a difference building healthier communities. If this sounds like you, we would love to have you apply as People Business Partner, with Medical Home Network! Since 2009, Medical Home Network (MHN) has partnered with Federally Qualified Health Centers (FQHCs) nationwide to transform care in the safety net, reduce health disparities, and build healthier communities. A mission-driven public benefit corporation, MHN helps FQHCs succeed in value-based care through technology, care model innovation, and strong partnerships. Our proven approach delivers leading health outcomes, lower costs, and elevated quality performance. We’re expanding our reach and impact to help more FQHCs enhance care for their patients. Modern Healthcare has named MHN one of the Best Places to Work in Healthcare for four years running (2021–2024). MHN was recently recognized as a Great Place to Work in 2025. THE OPPORTUNITY: Reporting to the Chief People Officer. The People Business Partner will play a critical role in designing, executing, and scaling people programs that enhance employee experience, strengthen manager capability, and drive operational excellence across the People function. This role has broad accountability across benefits strategy, people operations, performance management, and learning & development. You will lead cross-functional initiatives focused on employee engagement, manager capability, learning and development, and well-being — while also managing the strategy and execution of the organization’s total rewards and benefits programs. This role is based in Chicago, IL and follows a hybrid work schedule, working Tuesdays and Wednesdays onsite.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certifications (e.g., SPHR, CEBS) a plus.
• 6+ years of progressive HR experience, including leadership roles in HR operations, benefits, performance management, and L&D.
• Proven experience designing and managing benefits programs, including plan design, vendor management, compliance, and communication.
• Strong understanding of U.S. benefits regulations and best practices.
• Track record of building scalable people programs from the ground up including experience leading L&D or talent development programs at scale.
• Excellent communication, project management, and change management skills.
• Strong analytical skills and experience using data to inform decisions.
• Experience both working with and implementing modern HR systems (e.g., Workday, UKG, Lattice, Culture Amp, LMS platforms).
• Experience working in fast-paced, matrixed, or evolving environments with the ability to adapt practices proactively to meet changing needs.
• Demonstrated ability to manage highly sensitive and confidential information with professionalism, discretion, and sound judgment.

Responsibilities

• Benefits Strategy & Management Lead the strategy, design, and administration of comprehensive employee benefits programs, including health, dental, vision, life, disability, retirement, leaves, wellness, and employee assistance programs.
• Manage vendor relationships, renewals, and negotiations to ensure offerings remain competitive, cost-effective, and aligned with employee needs.
• Ensure compliance with applicable benefits-related regulations (e.g., ERISA, ACA, HIPAA, COBRA, FMLA) across multiple states.
• Design and implement communication strategies to promote and brand benefits offerings, including the use of intranet, newsletters, webinars, and other internal channels to drive awareness and engagement.
• Analyze benefit utilization and market trends to inform program enhancements and cost containment strategies.
• People Operations Oversee and optimize core HR operations, including onboarding, offboarding, HRIS, and employee lifecycle processes.
• Manage HR systems and tools to ensure data integrity, automation, and scalability.
• Ensure compliance with employment laws and internal policies across multiple states.
• Partner cross-functionally with Payroll, IT, Finance, and Legal to align processes and maintain accurate employee data.
• Lead the development, governance, and continuous improvement of HR policies, employee handbooks, and related documentation to ensure alignment with evolving legal requirements, organizational values, and strategic workforce objectives.
• Drive continuous improvement of people processes to enhance efficiency, consistency, and employee experience, ensuring they are structured for scalability.
• Performance Management Oversee and continuously enhance the performance review cycle—including interim and annual evaluations and calibration—to promote consistency and fairness throughout the organization.
• Partner with leaders and managers to embed a performance culture focused on continuous feedback, growth, and accountability.
• Implement tools and systems (e.g., performance management software, 360 feedback, manager toolkits) to support effective performance conversations and tracking.
• Develop and deliver training and resources for people managers to build coaching capabilities and navigate performance discussions.
• Monitor and analyze performance data to identify trends, inform talent decisions, and refine processes over time.
• Learning & Development Develop and execute a scalable learning & development strategy that supports employees at all levels—individual contributors, managers, and executives.
• Lead the design, delivery, and continuous improvement of programs across key learning domains: onboarding, leadership development, technical skills, management, and soft skills.
• Implement a blended learning approach (e.g., live training, e-learning, coaching, peer learning) using modern tools and platforms.
• Develop learning pathways and self-service resources aligned to roles, career goals, and competencies.

Benefits

• Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
• Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
• Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
• Fitness reimbursement, commuter benefits, and tuition assistance.
• Great work life benefits- Paid time off, sick time, and 12 paid holidays.
• Hybrid Schedule: This role is hybrid working Tuesday and Wednesday’s in the office, remote 3 days a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level