People Experience Partner (HR Manager)

Good Place Holdings•Tallmadge, OH

About The Position

At Good Place Holdings (GPH), we believe that when people flourish, organizations do too. That’s why we exist: to provide people the opportunity and encouragement to grow to their full potential, to build up Good Places in the communities where we live and work, and to do so in an economically regenerative way. As a People Experience Partner (HR Operations Manager), you’ll help bring our people-first philosophy to life while leading core HR operations across our portfolio. You’ll be a trusted guide for employees and leaders, overseeing payroll, compliance, benefits administration, and HRIS processes, in addition to providing thoughtful support for employee relations, wellness initiatives, and team development. This is more than an HR management role — it’s an opportunity to shape the daily experiences of our teams through compassionate accountability, collaborative problem-solving, and values-driven operational excellence. If you love helping others thrive and want to contribute to a purpose-driven organization making a meaningful impact, we’d love to meet you.

Requirements

5+ years of progressive HR generalist or employee relations experience. 3 years of HR Management
Strong knowledge of employment law, performance management, and coaching frameworks.
A heart for people, and a head for process, balancing compassion with clarity and follow-through.
A bachelor’s degree in HR, Business, Psychology, Hospitality, or related field—or equivalent experience.

Nice To Haves

Experience planning internal events or employee engagement programs is a plus.
HR certification (e.g., SHRM-CP, PHR) is a bonus but not required.

Responsibilities

Manage a team of specialists including, generalist, recruiting and payroll to ensure the intent of Aim One, people flourishing, is carried out at all our companies.
Utilizing the Good Place Operating System and 10 areas of business stewardship, oversee the day-to-day execution of HR operations.
Partner with brand leaders, managers, and employees to address workplace concerns with fairness, compassion, and professionalism.
Support team dynamics, performance conversations, conflict resolution, and morale-building efforts.
Provide day-to-day counsel on policies, coaching, and employee development.
Support consistent and clear implementation of policies across multiple companies with distinct cultures.
Track and analyze people metrics to inform action and improve team health.
Coordinate with brand leaders meaningful employee events and appreciation activities
Contribute to broader people initiatives including our wellness roadmap, engagement surveys, recognition programs, and policy updates.