Specialist, People Experience

SVP Worldwide•Nashville, TN

12h•Hybrid

About The Position

We're seeking a highly organized, proactive, and ambitious People Experience Specialist to join our HR team. This role is key to shaping the employee journey, handling duties from candidate engagement and onboarding to ongoing experience within the company. Responsibilities include managing and improving onboarding, supporting employer branding, and enhancing internal communications. The ideal candidate is digitally savvy, contributing to HRIS implementation and maintaining our people experience portal. This dynamic position requires a detail-oriented communicator who thrives in a fast-paced environment with multiple priorities.

Requirements

Bachelor’s degree in human resources, Communications, Business Administration, or a related field, or 5 years of equivalent work experience required
2+ years of experience in recruiting coordination, onboarding, HR operations, or internal communications required
Experience with HRIS platforms, including intranet tools and internal communication platforms

Nice To Haves

Employer Brand support experience preferred
Content creation experience preferred

Responsibilities

Internal and external onsite interview coordination, ensuring timely and professional candidate communication, preparing meeting rooms, and directing candidates to scheduled meeting rooms
Initiate background and reference checks, ensure completion of new hire paperwork and create offer letters when needed
Complete all necessary preboarding activities, onboard all global new hires within the HRIS platform and facilitate North America orientation
Coach & collaborate with Hiring Leaders regarding completion of onboarding tasks to support a smooth and engaging experience
Act as the main point of contact for new hires from pre-boarding through the first 90 days
Stay informed about industry trends and best practices to enhance onboarding and communication strategies
Lead and/or collaborate on other candidate experience tasks and projects
Monitor, respond to, and manage employee review insights on platforms such as Glassdoor and Indeed, generating quarterly themes and recommended action plans
Collaborate with the Human Resources and Marketing teams to enhance the company’s presence and reputation on external review sites
In partnership with the Global Talent Acquisition Manager, develop strategies to encourage employee engagement and activation within review platforms in a transparent and authentic manner
Support Company Career Page enhancements & updates
Partner with new hires to gain bios to incorporate within our monthly global internal company newsletter
Manage the internal communications calendar, test and distribute HR related internal communications as needed
Manage all company HR inbox and collaborate with applicable HR members to resolve/answer team member inquiries
Manage and share communications across the organization's social networking platforms, such as Viva Engage and Microsoft Teams.
Maintain, update, and distribute global org charts as needed
Maintain and continuously update the Global People & Culture SharePoint site to ensure all employee resources, documentation, and HR content remain accurate, well-organized, and easily accessible for team members across regions
Collaborate with cross-functional teams to ensure that internal documentation is user-friendly and gain feedback to continuously enhance the platform of information
Support the implementation and optimization of the HRIS platform, including data migration, testing, and user training
Act as a point of contact for employee inquiries and issues related to HR technology tools
Proactively identify gaps, risks, and areas of concern within processes and employee experience to partner with People & Culture leadership to recommend and implement improvements
Run and distribute reporting on a back-up basis for the Sr. TA & Analytics Manager