People Operations Manager

Midas Auto & Tires - Southeast Michigan•Southfield, MI

About The Position

We are looking for someone to own the people side of the business — especially recruiting. A people-first operator who can build relationships with technicians, service advisors, drivers, and managers across multiple locations. Someone who is highly organized, operational, and detail-oriented, able to manage hiring pipelines, onboarding processes, and employee records while keeping things moving. A professional who understands the reality of working with skilled trades and operational teams — where things move fast and no two days are the same. Someone who rolls up their sleeves, solves problems quickly, and knows how to balance professionalism with practical decision-making. A trusted internal resource who can provide feedback, coach employees, and help managers navigate performance issues and workplace challenges. This is not a traditional HR desk role. You enjoy working with operational teams and being directly involved in building and supporting strong teams. You are comfortable in environments that are fast-paced, practical, and performance-driven. You understand that great companies are built through great hiring, clear expectations, and consistent performance management.

Requirements

5-7+ years experience in HR, recruiting, or people operations
You know how to find and attract strong candidates, and how to close them.
You are comfortable screening candidates and and helping managers hire the right people quickly.
You build strong relationships with employees and managers across locations.
You become a trusted point of contact for employee questions, concerns, and career conversations.
You help keep the people side of the business running smoothly.
You take the time to understand our business and how it functions.
You help employees grow by providing constructive feedback, performance conversations, and development guidance.
You support managers in addressing performance issues early and fairly.
You genuinely enjoy recruiting and building teams.
You are comfortable giving employees clear feedback and coaching them on performance.
You are organized and operational, able to keep hiring pipelines and HR processes running smoothly.
You are proactive and take ownership of problems rather than waiting for direction.
Have the ability to work independently in a dynamic, fast-paced environment
Work well under pressure and meeting deadlines
No task is too small for you to tackle, and you take a team approach to anything thrown at you

Nice To Haves

Experience recruiting for skilled trades, automotive, construction, logistics, or similar operational roles
Experience conducting performance conversations, employee coaching, or disciplinary discussions
Experience supporting multi-location retail operations
Familiarity with HRIS or payroll systems (ADP, Rippling, Slack, etc)

Responsibilities

Oversee and manage all HR administration including processing payroll, benefits administration, onboarding, leaves of absence, performance issues, policies and procedures, etc.