People Operations Senior Generalist (Remote)

charity: water

58d•$86,080 - $100,800•Remote

About The Position

The People Operations Senior Generalist will play a key role in delivering a seamless employee experience across the full HR lifecycle. Reporting to the VP of People, this role balances day-to-day People Ops execution with employee support, compliance administration, payroll, and program delivery. The Senior Generalist is a go-to resource for employees and managers, ensuring processes run smoothly, policies are applied fairly, and compliance standards are consistently met.

Requirements

Bachelorâs degree in Human Resources, Business Administration, or related field
5â6 years of progressive HR/People Ops experience, including direct experience with payroll administration
Strong knowledge of employment laws, wage and hour compliance, FLSA classification, and leave administration.
Hands-on experience managing HRIS systems
Demonstrated ability to manage sensitive employee matters with discretion, professionalism, and empathy

Nice To Haves

HR certification (SHRM-CP, PHR)
Working with PEO platforms (e.g., TriNet)

Responsibilities

Administering payroll processing and audits, ensuring accuracy and compliance with multi-state regulations and supporting nonexempt policies and procedures for hourly employees
Facilitating new hire onboarding, including I-9s, paperwork, training sessions, and People & Culture materials
Managing the People & Culture inbox, triaging all incoming tickets and requests to ensure timely responses and resolution
Supporting offboarding processes, including exit interviews, unemployment claims, and thoughtful employee farewells
Administering employee benefits and perks including 401k administration, encouraging utilization, and helping implement new offerings
Administering workplace accommodations (ADA, religious, medical) with accuracy and care
Maintaining and updating the organizational chart
Maintaining HRIS recordkeeping and reporting
Managing employee change processes, ensuring documentation, approvals, and system updates
Ensuring compliance with I-9s, FLSA classification, and wage and hour requirements
Managing leave of absence processes and related documentation
Facilitating trainings (anti-harassment, safety, HRIS usage, perks)
Supporting policy education and enforcement across the organization
Tracking People & Culture expenses and managing budget reporting
Managing the virtual office (mail, inventory, merchandise)
Providing general support for People & Culture initiatives and team operations

Benefits

Unlimited PTO
Summer Fridays
6-week paid sabbatical leave after 5 years of employment
Annual bonus potential through The Pool
401k plan + employer match
Medical covered at 85% + Dental/Vision contributions
FSA + dependent day care FSA
Employer-paid life insurance, STD, LTD
16-week paid maternity and paternity leave for new parents
Stipends for Home office, Professional Development, and a You-do-You Perk
TSA Pre-check reimbursement
2-4 annual travel requirements that foster team alignment, connection and in-person collaboration