People Product Manager (Total Rewards)

Southwest Airlines • Dallas, TX

7d • Onsite

About The Position

As a People Product Manager supporting Total Rewards, you’ll define and deliver desirable, feasible, and sustainable HR technology solutions that serve the right stakeholders at the right time. You’ll partner with Compensation, Benefits, Retirement, Nonrevenue Travel, and Technology Teams to identify Customer needs, shape the product vision and roadmap, and translate business requirements into epics, features, and user stories within the Agile Release Train. You’ll facilitate requirements‑gathering sessions, collaborate with Workday configuration and reporting Teams, and align closely with integration and security partners to ensure thoughtful design, testing, and deployment. By communicating progress, risks, and dependencies to leadership and supporting both day‑to‑day delivery and long‑term strategy, you’ll help enhance the systems and experiences that support every Southwest Employee.
Additional details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Requirements

• Knowledge of industry competition, trends, and changing customer needs
• Skilled in leading activities to support the delivery work including product launch communications, training materials, user acceptance testing, business validation, success criteria measurement and analysis, and post-deployment analysis to identify improvements
• Skilled in developing and communicating the Product Vision and Roadmap
• Ability to communicate clearly complex business needs to leaders, managers, architects, and other technical stakeholders
• Ability to understand and support prioritized Portfolio work by collaborating with Lean Portfolio Management, Architects, and Epic Owners to breakdown Epics into Features
• Ability to build relationships and influence Leadership, Customers, Architects, and other Stakeholders to convert solutions into realizable business value
• Ability to influence and provide recommendations for releasing product(s) to Customers or the market
• Ability to manage legal, compliance, and security aspects of the product by collaborating across the enterprise
• Required: High School Diploma or GED
• Required: Bachelor’s Degree
• Required - Expert level experience, expansive and far reaching knowledge in: Managing requirements for large or complex software products
• Facilitating exploration of potential solution alternatives or MVP/MMF options and achieving consensus
• The collection and use of KPIs and leading indicators to inform Product decisions and achieving key results
• Design Thinking and Customer Centricity
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

Nice To Haves

• Preferred: Experience in product management or similar surrounding compensation, retirement, and/or benefits
• Preferred: Experience in product management or similar with Workday Human Capital Management (HCM)

Responsibilities

• Responsible for identifying customer needs and continuously refining Epics into Features, prioritizing and sequencing them on the PI Roadmap, and working with Product Owners within the ART to translate Features into Stories that will satisfy the Product Vision
• Responsible for Product completeness by creating Feature Acceptance Criteria, maintaining the Feature Definition of Done, and by accepting Features
• Collaborates with Architects and other technical People to ensure the solution effectively addresses the functional and non-functional requirements while maintaining technical excellence by understanding and sequencing Enabler work in the Program Backlog and Program Kanban
• Collaborates with Change Management to prepare for product release (education, documentation, training, etc.)
• Participates in PI planning by defining and presenting the business intent, planned Features, and highlighting any known dependencies and milestones throughout each Program Increment, and providing fast Program-level decisions within the event
• Actively participates in Inspect and Adapt (I&A) events
• Leads Feature definition and refinement including establishing feature acceptance criteria
• Leads the System Demo to evaluate working software and help to assess business value delivered against the business intent
• Provides input and feedback to Epic Owners on new and existing Epics, with customer needs in mind
• Participates in the economic prioritization of Features and Enablers using techniques such as Weighted Shortest Job First
• May perform other job duties as directed by Employee's Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager