Perfect Room Team (PRT)

Crescent Careers • Horseshoe Bay, TX

4d

About The Position

Join the Team: Perfect Room Technician (PRT) We are seeking detail-oriented professionals for our Perfect Room Team (PRT) . This critical team ensures the highest standards of guest satisfaction by performing comprehensive preventative maintenance. Your mission is to identify and resolve mechanical or aesthetic issues before a guest ever checks in, ensuring every room is truly "perfect."

Requirements

• Must be 18+ years of age (21+ if operating a resort vehicle).
• Valid Driver’s License with a clean driving record.
• OSHA Hazard Communication Standard certification is encouraged.
• Ability to stand, walk, and ascend/descend stairs as a daily routine.
• Strength and agility to lift/move up to 15 lbs and reach all areas of a guest room (from floor level to high cabinetry).
• Full professional fluency in English (reading, writing, and speaking).
• A commitment to safety, sanitation procedures, and a "Team First" mentality.

Nice To Haves

• Working knowledge of facility maintenance tools; experience in painting and basic room repairs is preferred.
• Exceptional organizational skills with the ability to communicate effectively with staff and guests.
• Proficiency in clerical tracking; experience with HOTSOS is a plus.

Responsibilities

• Preventative Maintenance: Establish and execute a rigorous maintenance schedule for guest rooms, including painting, sheetrock repair, and general mechanical fixes.
• Documentation & Tracking: Utilize HOTSOS to log issues, track timelines for repairs, and maintain accurate records of all completed work.
• Inventory Control: Assist in managing maintenance supply levels and maintaining an organized workspace.
• Collaborative Logistics: Coordinate repair efforts with internal departments and external vendors to ensure seamless room availability.
• Quality Assurance: Maintain process documentation to ensure all repairs meet resort-standard techniques and safety protocols.

Benefits

• Housing & Commuting: Subsidized associate housing and shuttle services.
• Financial Perks: Weekly meal subsidies, retail/dining discounts, and 401(k) with employer match.
• Play Where You Work: Golf and amenity privileges (based on occupancy and business levels).
• Travel: Discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.
• Comprehensive Coverage: Medical, Dental, and Vision insurance.
• Income Protection: Short/Long-term Disability, Life, Major Illness, and Accident insurance.
• Associate Relief Fund: Access to emergency financial support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed