Performance Analyst

Impact Advisors

2d

About The Position

Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com Job Overview Impact Advisors is seeking a dynamic and motivated Revenue Cycle Performance Analyst to support the operational excellence of our client delivery teams. This role is responsible for auditing quality, overseeing client engagement team activities, training new staff, preparing performance reports, and drafting mitigation plans for workflows that are off track. oriented, collaborative, highly data-driven, and experienced in identifying trends and opportunities within complex revenue cycle workflows. This position offers a unique opportunity to contribute to client success while making a meaningful impact on the healthcare industry. Our People and Culture At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered. Join Impact Advisors and make a real difference in healthcare. Impact Advisors is a healthcare management consulting firm committed to solving complex challenges and delivering transformational results for leading health systems. We create measurable value through strategic advisory, technology, and operational performance services — all while building a supportive, inclusive culture that values our team members, whom we proudly call Winners. Recognized as one of the Best Places to Work, we invest in professional development and champion diverse perspectives. If you're passionate about healthcare innovation and want to grow your career while making a meaningful impact, we invite you to join us.

Requirements

• High School Diploma or equivalent required.
• 15+ years of experience in healthcare revenue cycle functions, including Front End (registration, scheduling, financial clearance), Mid-Cycle (coding and charging), or Back End (billing, follow up, denials, and reimbursement).
• 5+ years of hands-on experience with Epic systems, including reporting and workflow optimization.
• Proven ability to analyze complex data and translate findings into actionable insights.
• Strong communication and leadership skills with the ability to influence and mentor others.

Nice To Haves

• Certification in healthcare revenue cycle (e.g., CRCR, CHFP) is a plus.
• Experience working in a consulting or client-facing environment.

Responsibilities

• Conduct comprehensive quality audits of revenue cycle processes to ensure compliance and performance standards are met.
• Provide oversight and guidance to client engagement teams, ensuring alignment with organizational goals and client expectations.
• Lead the training and onboarding of new staff, ensuring they are equipped with the knowledge and tools to succeed.
• Prepare and deliver performance reports on client delivery teams, highlighting trends, successes, and areas for improvement.
• Identify underperforming workflows and draft mitigation plans to address issues and restore optimal performance.
• Collaborate with cross-functional teams to support continuous improvement initiatives and best practices in revenue cycle operations.

Benefits

• For salaried positions, this role may also be eligible for an annual performance bonus.
• Additional benefits and perks may also be available, depending on the position and employment terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED