Performance Analytics Manager (Enablement Strategy)

Salesforce•Washington, DC

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Overview of the Role We are seeking a highly motivated and skilled Manager, Performance Analytics to join our Strategy team within the Sales Enablement organization. This role is a critical support function, partnering with a more senior resource (Senior Manager, Performance Analytics) and reporting directly to the Senior Director of Sales Enablement Strategy. The Manager will be instrumental in establishing the foundational analytics and reporting framework necessary to prove the value and optimize the effectiveness of our global sales enablement programs. You will leverage your expertise in data to translate enablement activities into measurable business outcomes, driving clarity and accountability across the organization.

Requirements

5+ years of experience in a performance analytics, business intelligence, or highly data-focused strategy role, preferably within Sales, Enablement, or a related Go-to-Market (GTM) function.
Proven background in data management, data analysis, and data visualization (e.g., Tableau, Power BI, or similar tools).
Experience setting up program KPIs and establishing data governance practices.
Proficiency with large datasets and relational databases (SQL a plus).
Demonstrated ability to apply structured problem-solving skills to ambiguous, high-level business challenges.
Strong program management skills with a focus on detailed execution and managing SOP creation.
Excellent communication and influencing skills, with the ability to distill complex topics into clear, actionable insights for business stakeholders.
A strong bias for action, intellectual curiosity, and a focus on delivering precise, high-quality results in a fast-paced, global environment

Responsibilities

Measurement Strategy Support Support the creation and operationalization of a unified, global measurement strategy for the Sales Enablement function. This includes defining key performance indicators (KPIs) and success metrics to track program effectiveness and business impact.
Analytics and Modeling Support the design and implementation of new measurement models and analytical approaches that connect enablement activities to tangible sales performance. Assist in exploring and integrating AI and predictive analytics tools to forecast enablement impact and assess seller readiness.
Reporting and Governance Foundation Develop and document clear, scalable Standard Operating Procedures (SOPs) for reporting enablement program success, ensuring consistency and accuracy across the portfolio. Establish repeatable reporting mechanisms to track and communicate the overall performance and measurable business impact of the Sales Enablement organization to senior leadership.
Cross-Functional Partnership Collaborate with the Senior Manager, Data Science, IT, and Enablement Program Managers to ensure data quality, accessibility, and alignment on reporting standards.
Strategic Communication Translate complex data analysis and analytical insights into clear, compelling narratives and presentations suitable for internal stakeholders, supporting the Senior Manager and Senior Director in driving strategic alignment.