Performance Excellence Consultant
About The Position
The Performance Excellence Consultant supports CHOC’s Performance Excellence team through consultation, facilitation, coaching, education, and project work. Functions as a change agent utilizing improvement science methodologies to improve efficiency and effectiveness in operations and reduce operational and clinical risk in the healthcare system. Designs and leads improvement initiatives using improvement science methodologies. Manages improvement science projects and facilitates improvement events/activities. Serves as an expert consultant and advisor in improvement science methodologies. Assists departments and associates in the use of improvement science tools, project management, and change management tools. Helps build internal capacity and capability by coaching others in the use of improvement science tools. Provides Performance Excellence training to CHOC associates in classroom and virtual settings, within meetings/workshops, and informal ways. Engage and lead improvement of internal processes and systems.
Requirements
- Minimum 3 years improvement science (lean six sigma) experience.
- Minimum 6 months experience training, coaching and facilitating.
- Bachelor's Degree in healthcare, quality, science, business, engineering, or related area.
- Certified lean six sigma green belt, IHI Improvement Advisor, or equivalent.
- Must be detail oriented, able to meet deadlines, and work under pressure.
- Excellent analytical, problem-solving, and strategic thinking skills to understand and anticipate the impact and opportunities.
- Able to relate and communicate positively, effectively, and professionally with others ability to build and establish positive relationships with stakeholders and associates at all levels.
- Experience managing multiple projects/activities while maintaining exceptional working relationships.
- Intermediate or advanced MS office suite skills.
- Strong interpersonal skills.
Nice To Haves
- Healthcare experience.
- Previous work as a Project Manager.
- Master’s degree in healthcare, quality, science, business, engineering, or related area.
- Certified lean six sigma black belt.
- Change Management certification.
- QI Macros, MiniTab, or equivalent SPC software
Responsibilities
- Consultation
- Facilitation
- Coaching
- Education
- Project work
- Change agent utilizing improvement science methodologies to improve efficiency and effectiveness in operations and reduce operational and clinical risk in the healthcare system
- Designs and leads improvement initiatives using improvement science methodologies
- Manages improvement science projects and facilitates improvement events/activities
- Serves as an expert consultant and advisor in improvement science methodologies
- Assists departments and associates in the use of improvement science tools, project management, and change management tools
- Helps build internal capacity and capability by coaching others in the use of improvement science tools
- Provides Performance Excellence training to CHOC associates in classroom and virtual settings, within meetings/workshops, and informal ways
- Engage and lead improvement of internal processes and systems
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
