Performance & Planning Supervisor

Hitachi•Honolulu, HI

4d•Onsite

About The Position

Hitachi Rail is looking for an enthusiastic self-motivated Performance & Planning Supervisor who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Pearl City, HI.

Requirements

2–5+ years of experience in transit operations, performance analytics, rail operations or maintenance, or a similar operations/maintenance environment.
Proficient in Excel, Word, SharePoint, and Adobe Acrobat.
Be available, as needed, after hours to address urgent Work Block Permit requests.
Ability to interpret technical documentation, maintenance plans, and control center information systems.
High school diploma in technical area required

Nice To Haves

Strong analytical, problem‑solving, and data interpretation skills.
Excellent communication (written & verbal) and stakeholder‑management abilities.
Ability to lead meetings and influence cross‑functional teams.
Highly organized with strong attention to detail and time management.
Experience in Operations & Maintenance (O&M) environments is strongly beneficial.
Familiarity with rail operations, service planning, or workforce/maintenance scheduling preferred.
Ability to read and interpret one‑line electrical diagrams.
Exposure to Power BI or Power Automate a plus
Bachelor’s degree preferred (Engineering, Transportation, Planning, Data Analytics, Business, or related fields) or equivalent technical background.

Responsibilities

Operational Planning & Scheduling
Oversee and ensure the successful execution of the weekly Operations Work Block Allocation Meeting, ensuring alignment between Operations, Maintenance, Engineering, contractors, subcontractors, and special events.
Provided leadership and quality assurance for the weekly General Order and associated planning documents.
Develop, maintain, and optimize daily activity matrices, integrating Maintenance work windows, closures, and service changes.
Coordinate corrective maintenance (CM) & preventive maintenance (PM) scheduling, track-access requests, and planning requirements with Maintenance Planners, Operation Control Center (OCC), Roadway Worker in Charge (RWIC) / Person in Charge (PIC), and Engineering stakeholders.
Performance Monitoring & Data Reporting
Record and monitor Operations KPIs — including service availability, on‑time performance, headway adherence, safety metrics, and preventative/corrective maintenance performance.
Summarize system trends, engineering failure data, and maintenance execution metrics for leadership.
Support cross-functional root causes and recommend corrective or efficiency-enhancing actions.
Develop dashboards, automate reporting workflows, and create visualizations for engineering failure trends, PM compliance, and Skyline system availability to support data‑driven decision‑making.
Act as a conduit between Operations and Engineering for data sharing, operational impacts, and reliability insights.
Produce daily System Service Availability (SSA) performance summaries and develop dashboards and automated reports using service availability tools.
Support the Engineering & Asset Manager by acting as a cross‑functional conduit for data sharing, performance insights, and operational impacts related to engineering issues.
Safety, Risk & Compliance
Conduct schedule‑risk assessments and support the development of mitigation strategies for planned and unplanned service disruptions or delays.
Oversee the development and updating of departmental work instructions to reflect safe work practices and operational requirements
Participate in lessons‑learned sessions and engineering fault discussions to contribute operational insights and assist with tracking corrective actions.
Maintain Red Tag and RWIC training and certifications.
Review and update Work Instructions related to performance, planning, scheduling, and other operational duties as needed.
Track and confirm completion of scheduled maintenance by comparing actual work duration against the approved Work Block Permit window and documenting any variance from planned timelines.
Record and monitor urgent and emergency Work Block Permit Requests to analyze failures and improve future maintenance scheduling.
Be qualified to correctly read and analyze third rail power schematics to determine correct switching orders.
Be qualified to review and approve Red Tag Switching Orders associated with Work Block Permit requests.
Cross‑Functional Stakeholder Coordination
Collaborate closely with internal leadership across OCC, Train & Station, Customer Service, Engineering, Maintenance, and Safety departments to align operational plans and service expectations.
Lead or participate in System Service Availability (SSA) meetings to confirm maintenance exclusions, event impacts, and service adjustments.
Ensures timely and effective communication of planning requirements, operational impacts, maintenance activities, and engineering constraints.