Permit Technician

City of Carrollton • Carrollton, TX

6d • Onsite

About The Position

Responsible for performing technical work in the review and processing of construction project permits to include: processing departmental payments and providing counter assistance to the general public, contractors, and developers. Work is performed with moderate supervision.

Requirements

• Knowledge of customer service principles and practices
• Knowledge of basic filing principles
• Knowledge of basic bookkeeping practices
• Skilled in reading and interpreting construction documents
• Skilled in interpreting and applying applicable code requirements and permitting processes
• Skilled in handling cash
• Skilled in gathering and analyzing information and making recommendations based on findings and in support of organizational goals
• Skilled in operating a computer and related software applications
• Skilled in communicating effectively with a variety of individuals.
• High School Diploma or G.E.D.
• One year of customer service and cash handling experience.
• Requires ICC Permit Technician Certification within six months.

Nice To Haves

• Certified Permit Technician
• General knowledge of construction
• Municipal experience

Responsibilities

• Conducts permit and plan review activities, which includes: accepting and processing permit applications, checking for completeness and compliance with applicable Local and State requirements; reviewing and issuing permits for miscellaneous construction projects including pools, fences, foundations, roof repairs, moving structures, demolitions, and special events; issuing over-the-counter electrical, mechanical, plumbing, and banner sign permits; processing and issuing approved commercial, residential, and fire permits; and/or, performing other related activities.
• Provides technical support associated with permitting activities, which includes: coordinating public inquiry on development processes, codes, ordinances, and permit requirements; processing utility releases; maintaining logs for permit distribution and permit review turnaround times; scheduling and entering inspections; documenting code enforcement complaints; initiating cases in database; enforcing and updating required contractor registrations; generating and processing a variety of daily, weekly, and monthly reports; and/or, performing other related activities.
• Performs financial activities in support of department operations, which includes: collecting building permit, development, registration, and other miscellaneous fees; maintaining escrow accounts; administering accounting systems for cash receipts; making daily deposits to central cashiers; balancing cash drawers; generating revenue reports; and/or, performing other related activities.
• Provides customer service activities, which includes: greeting customers; answering phones; responding to requests for information or service; guiding customers through the use of the permitting portal; and, performing other related activities.
• Maintains a variety of records for the department related to permitting activities. Prepares a variety of reports related to departmental activities.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED