Person In Charge (PIC)

Albertsons Companies•Lakeway, TX

About The Position

The Person‑In‑Charge (P.I.C.) is responsible for overseeing store operations during assigned shifts when salaried leadership is not present. This role ensures safe, efficient, and customer‑focused store operations while supporting associates and maintaining compliance with company standards. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

Requirements

Prior retail or grocery experience preferred.
Strong communication and decision‑making skills.
Ability to provide leadership, direction, and support independently.
Understanding of basic store operations, cash handling, and safety practices.
Reliable, dependable, and able to work a flexible schedule, including evenings and weekends.

Responsibilities

Serve as the acting store leader during scheduled shifts.
Monitor overall store conditions, including cleanliness, stocking, service, and safety.
Ensure all departments follow operational standards and execute assigned tasks.
Address urgent issues that arise during the shift and ensure timely resolution.
Maintain a friendly, customer‑focused environment throughout the store.
Support associates with customer questions, escalations, and problem‑solving.
Ensure front‑end service expectations are met, including line management and service coverage.
Promote a positive shopping experience by remaining visible and accessible on the sales floor.
Conduct safety walks and enforce compliance with all safety and sanitation procedures.
Respond to accidents, spills, emergencies, and potential hazards following company protocol.
Support cash handling standards, safe counts, and register accuracy as needed.
Partner with Asset Protection for potential security, theft, or shrink‑related concerns.
Verify store opening and closing procedures are completed accurately and on time.
Ensure associates complete required shift tasks including recovery, stocking, and cleaning.
Monitor in‑stock conditions and partner with departments to resolve immediate gaps.
Support execution of promotions, ad sets, and storewide initiatives during the shift.
Provide direction and guidance to associates to maintain productivity and coverage.
Support associate onboarding, training reinforcement, and day‑to‑day coaching.
Maintain professional, positive communication with all team members.
Document and relay shift notes, issues, or follow‑ups to salaried store leadership.

Benefits

medical
dental
vision
disability and life insurance
sick pay
PTO/Vacation pay
paid holidays
bereavement pay
retirement benefits (pension and/or 401(k) eligibility)
Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans.