Personal Banker - New Cut

Republic Bank•Louisville, KY

12d•Onsite

About The Position

The Personal Banker is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position is also responsible for selling retail deposit and loan products to consumer and business clients. This position must help achieve the sales and growth goals for the Banking Center. Additionally, this position must deliver a high level of service by opening and closing deposit accounts, taking, and processing consumer loan applications, handling and directing customer service issues.

Requirements

Previous loan experience preferred.
Minimum of 2 years’ previous banking experience required.
Minimum of 2 years’ previous sales experience required.
Demonstrated proficiency in Microsoft Office (Word, Excel, and Outlook) required.
NMLS registration may be required
Excellent verbal and written communications skills; required for effective interactions with clients to meet financial investment objectives and/or resolve problems or complaints.
Self-motivated and work well in a team environment.
High energy level and strong sense of urgency.
Well organized and able to multi- task.
Reliable transportation is required.
Regular and predictable physical presence at the worksite is an essential function of this position.
Travel between Republic Banking facilities may be required including occasional out of town travel.
Flexible work schedule may include some evenings, weekends and/or overtime.
Stay abreast of new developments, best practices, and statutory and regulatory changes.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

Using consultative sales, evaluate all clients for additional deposits and loans, effectively cross sell other bank products and services to ensure a solid client relationship, and identify opportunities for additional lines of business.
Consistently deliver the Republic Experience to every client every time.
Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed.
Open and close all types of deposit accounts (checking, savings, CD’s) both business and personal, following all bank policies and procedures.
Adhere to Bank’s new client on boarding process and procedures.
Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts.
Proactively and efficiently taking loan applications from clients while utilizing consultative sales approach.
Answering all types of loan questions; assuming a proactive role for resolution and follow up.
Ensures posted deposit rate information is current & communicated throughout the banking center.
Learn the credit culture of Republic Bank in order to present appropriate credits for approval.
Know compliance responsibilities and particular requirements affecting your area of responsibility, incorporate these requirements into your business processes and procedures, perform ongoing monitoring and periodic self-assessments including reporting and corrective action as needed, and assure appropriate training to associates regarding these responsibilities and procedures.
Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
Willingly perform all other duties and projects as assigned.