Personal/Commercial Lines Account Manager

The Jonus GroupSanford, NC
1d$40,000 - $60,000Onsite

About The Position

Seeking a dedicated and detail-oriented Personal/Commercial Lines Account Manager to join a team. This role is primarily handles personal lines with some commercial lines. The ideal candidate will have a strong background in insurance account management, with experience in personal lines and a willingness to learn and grow in commercial lines. You will play a key role in servicing clients, managing policies, and ensuring a seamless customer experience.

Requirements

  • Active Property & Casualty (P&C) license required
  • Minimum of 1-5 years of experience in insurance account management
  • Proficiency in Applied TAM software is preferred
  • Strong customer service orientation
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong organizational abilities
  • Willingness to learn and adapt to new challenges
  • Team player with a collaborative mindset

Nice To Haves

  • 3-5 years of experience, with exposure to both personal and commercial lines

Responsibilities

  • Manage a book of business consisting of 600+ policies with $1.38M in premium
  • Handle a mix of personal lines (home, auto) and small commercial packages (BOPs, general liability)
  • Provide exceptional customer service, including processing endorsements, change requests, and Certificates of Insurance (COIs)
  • Quote new and renewal business, ensuring accuracy and timeliness
  • Run reports and maintain accurate records in Applied TAM software
  • Assist walk-in clients and address their insurance needs
  • Collaborate with the team to ensure smooth transitions and effective client management

Benefits

  • Competitive benefits package
  • paid time off
  • professional development opportunities, etc.
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