Personal Lines Inside Sales Representative Hybrid
About The Position
As a Personal Lines Inside Sales Representative at Liberty Mutual, you’ll be the first point of contact for inbound calls from new and existing customers seeking personal lines insurance solutions. This role is ideal for those passionate about sales and committed to delivering exceptional service. Our focus is not only on sales but also on providing outstanding client service. As a Personal Lines Inside Sales Representative, you will gather information to provide informed, tailored insurance proposals based on the caller’s unique needs. You’ll spend a significant portion of the day on the phone, managing high call volumes while efficiently balancing multiple tasks in a fast-paced environment. We’re looking for tech-savvy, self-motivated representatives who can thrive in a performance driven environment.
Requirements
- 2+ years of customer service, sales, or insurance experience.
- Effective time management and organizational skills.
- Ability to think, talk, and type efficiently while engaging with customers.
- Must reside within 50 miles of Plano, TX; position is hybrid and will require agents to work both in office and remotely.
- High school diploma, college preferred.
- Ability to obtain required resident and non-resident insurance licenses.
- Ability to work during Licensed Sales Center operating hours.
Responsibilities
- Be the first point of contact for inbound calls from new and existing customers seeking personal lines insurance solutions.
- Gather information to provide informed, tailored insurance proposals based on the caller’s unique needs.
- Manage high call volumes while efficiently balancing multiple tasks in a fast-paced environment.
Benefits
- Comprehensive benefits from Day 1, including health and dental insurance, 401K, company paid pension, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life.
- ongoing training
- career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
