Personal Property Appraiser Trainee

County of Mecklenburg, NC

23h•$22 - $29

About The Position

Responsible for discovering, appraising, auditing, and assessing all taxable personal property (Business Personal Property, Registered Motor Vehicles, Watercraft, Aircraft, Mobile Homes, Income Producing Farm equipment and Unregistered Motor Vehicles) physically located in Mecklenburg County according to best practices for assessment/appraisal and North Carolina General Statutes. Performs clerical and technical work of basic/moderate difficulty variety and specialization in a department.

Requirements

Minimum of one year of experience in general business
High School Diploma or equivalent
Requires a valid North Carolina or South Carolina Driver’s License
Requires County Driving Privileges
Requires Certification with the North Carolina Department of Revenue as a County Personal Property Appraiser I within 2 years of hire, or as reasonably attainable based on availability of classes.
English, spelling and arithmetic
North Carolina Machinery Act
Pertinent, state and local rules, regulations, ordinances, and other regulatory standards applicable to the work.
Overall function and responsibilities and services in assigned areas.
Microsoft suite as applies for responsibility area (Word, Outlook, Excel)
Prioritizing work
Using technology
Strong oral and written communication skills to be used in interactions with external and internal customers; ability to prepare oral presentations for managers and staff; ability to compose correspondence, memoranda, reports and other documents
Teamwork – communicating, listening, sharing and hardworking
Data analysis skills, sound judgment and strong problem-solving skills.
Researching, compiling, and summarizing statistical data and information materials
Customer Service
Problem solving
Initiating Action – Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive.
Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.
Collaboration – Working effectively and cooperatively with others; establishing and maintaining good working relationships.
Planning and Organizing – Establishing courses of action for self to ensure that work is completed efficiently.
Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Proficient in various computer applications including Microsoft Office Suite

Nice To Haves

English, spelling and arithmetic
North Carolina Machinery Act
Pertinent, state and local rules, regulations, ordinances, and other regulatory standards applicable to the work.
Overall function and responsibilities and services in assigned areas.
Microsoft suite as applies for responsibility area (Word, Outlook, Excel)

Responsibilities

Provide general office duties and administrative support to the department and ensures that routine activities are completed in a timely manner
Provide customer service to all internal and external stakeholders including the automatically distributed calls, front counter, and electronic correspondence
Create files, maintain records, and transmit documentation using various resources and technology
Perform data entry, compile reports, prepare correspondence, use a multifunction device to scan, index and file documentation
Reads and analyzes incoming correspondence, submissions and reports and processes accordingly
Conduct research retrieves information, compiles data, and prepares documents
Upload, index, verify, approve and maintain records in various database systems
Provides general guidance to taxpayers and tax professionals on exemptions, listings, audits, and appeal processes for all types of personal property.
Directed by senior staff and managers to Prepare and adjust, assessments as allowed by statute
Manage assigned mail items which consist of uploading, indexing, and assigning mail items in OnBase (document imaging system) or NCPTS (North Carolina Property Tax System)
Work with other team members to strategize, plan, create, modify and implement processes
Performs all projects/tasks assigned to them and ensures that they are all completed correctly and timely
Perform quality assurance review of outgoing mailings and billings