PFS Support II - Financial Counselor
About The Position
Iberia Medical Center (IMC) in New Iberia, LA is looking for team members who will help advance our vision to be the premier hospital of choice for patients, physicians and employees. We've been caring for our community for over 60 years and offer many diverse career paths. Our new employees experience opportunities to learn and grow while caring for their families, friends and neighbors. IMC is currently hiring a Patient Financial Services (PFS) Support II - Financial Counselor position. The Financial Counselor determines any/all co-payments and deductibles that are due from in-house’ patients and requests such payments from them prior to their discharge. Also determines any/all outstanding debts owed to hospital, and includes these amounts in requests for payment Including Cosmetic procedure processes and explanation of possible claim denial to patients. Secondary duties include giving estimates to patients, physician offices, etc. Following hospital policies and procedures, enters in Newborn Medicaid subscriber #’s and gets NB claims ready to bill, assists patients as they come in with billing issues or questions on accounts, assists patients with Medicaid applications as necessary backs up Cashier and Patient Account Rep as needed. Handles patient complaints in a timely manner as they are received.
Requirements
- High School Graduate or equivalent
- 2-3 years previous hospital Business Office experience preferred
Responsibilities
- Determines any/all co-payments and deductibles that are due from in-house’ patients and requests such payments from them prior to their discharge.
- Determines any/all outstanding debts owed to hospital, and includes these amounts in requests for payment Including Cosmetic procedure processes and explanation of possible claim denial to patients.
- Giving estimates to patients, physician offices, etc.
- Following hospital policies and procedures, enters in Newborn Medicaid subscriber #’s and gets NB claims ready to bill
- Assists patients as they come in with billing issues or questions on accounts
- Assists patients with Medicaid applications as necessary backs up Cashier and Patient Account Rep as needed.
- Handles patient complaints in a timely manner as they are received.
Benefits
- Great medical benefit plan
- Early access to earned wages
- Participation in robust state pension plan
- Dental, vision, life insurance, disability and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
