Pharm Refill Ctr Technician
About The Position
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Pharmacy Refill Center technician will provide pharmacy support services in collaboration with the clinics of BILH in the processing of prescription refill requests with the goal to improve operational efficiencies and deliver enhanced refill and medication management services. This technician will be responsible for assisting the Medication Renewal Center pharmacist with the coordination and processing of a medication refill request. The technician will engage with patients and educate about the clinical benefits of utilizing our in house pharmacies This technician will also support pharmacy operations under the supervision of the Supervisor, Medication Renewal Center.
Requirements
- High School diploma or GED required.
- License Mass Registered Pharmacy Tech required., or Registration Pharmacy Technician Trainee required., or Certificate 1 Certified Pharmacy Technician preferred.
- 1-3 years related work experience required.
- Understanding of insurance and adjudication processes.
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
Nice To Haves
- Experience in academic medical center pharmacy.
- 340B Pharmacy experience.
Responsibilities
- Performs pharmacy authorization services under the guidelines and scopes of agreement to coordinate the authorization of refills by the Medication Renewal Center pharmacist. Collaborate with health care providers and patients to facilitate refill request, medication maintenance, and continuity of care.
- Responsible for answering in-bound calls and assisting patients with pharmacy related services. Obtaining patient information by phone/email, interviewing patients, verifying information. Contacting patients to obtain any required pharmacy related information.
- Must convey professional communication with physician offices at all times both orally and written. Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in EMR.
- Reviews and maintains patient medication profiles.
- Supports pharmacy services by contacting patient for clarification regarding any medication related matters.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
