Pharmacy Operations Senior Representative - Express Scripts Pharmacy - Whitestown, Indiana

Cigna Healthcare•Whitestown, IN

About The Position

Express Scripts Pharmacy, a division of Evernorth Health Services, a part of The Cigna Group. As a Pharmacy Operations Senior Representative, you will be responsible for processing supplier delivery receipt information in perpetual inventory system. Working Schedule: Monday - Friday with a starting time between 7a - 9a. The shift will be an 8 hour shift. What you’ll do: Ensure that all receipt data/receiving paperwork/documentation is reviewed, correct and accurately received into the perpetual inventory system. Release PO’s. Resolve paperwork/supplier/shipment issues. (e.g. missing PO numbers, pack list, info on outside of box, missing totes, missing bottles, miss-scanned items, etc). Verify miss-scanned items with the receiving supervisor, lead or manager. Log and action all short dated, overages, shorts, and damaged items on incoming PO’s. Communicate issues and discrepancies with receiving supervisor, buyers and suppliers. Update inventory systems. Process out site specific damaged, expired and discontinued drug inventories. Review and approve all supplier invoices in required time frame to ensure prompt payments and receipt of discounts. Send copies of credits and invoices to accounting and file. Respond to accounting questions. Maintain A/P issue log/sheet. Act as primary contact for resolving issues between receiving department, purchasing, inventory team and suppliers. Update inventory systems for product ID transfers. Work with CFIM to research quantity and price discrepancies in shipments/receipts of site-to-site transfers. Make necessary adjustments to system and provide outcomes to CFIM, sites. Primary point of contact for product returns, excesses, damages, overages, short-date product and recalls. Prepare product and process return request authorization.

Requirements

High school degree or equivalent
3+ year(s) of Warehouse, Inventory or Pharmacy management Experience
Basic Math skills and Strong experience with MS Office, especially with Excel.
Excellent communication skills; written and verbal.
Strong attention to detail, accuracy, and quality.
Ability to work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision.
Willingness to work a flexible schedule.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

Ensure that all receipt data/receiving paperwork/documentation is reviewed, correct and accurately received into the perpetual inventory system.
Release PO’s.
Resolve paperwork/supplier/shipment issues. (e.g. missing PO numbers, pack list, info on outside of box, missing totes, missing bottles, miss-scanned items, etc).
Verify miss-scanned items with the receiving supervisor, lead or manager.
Log and action all short dated, overages, shorts, and damaged items on incoming PO’s.
Communicate issues and discrepancies with receiving supervisor, buyers and suppliers.
Update inventory systems.
Process out site specific damaged, expired and discontinued drug inventories.
Review and approve all supplier invoices in required time frame to ensure prompt payments and receipt of discounts.
Send copies of credits and invoices to accounting and file.
Respond to accounting questions.
Maintain A/P issue log/sheet.
Act as primary contact for resolving issues between receiving department, purchasing, inventory team and suppliers.
Update inventory systems for product ID transfers.
Work with CFIM to research quantity and price discrepancies in shipments/receipts of site-to-site transfers.
Make necessary adjustments to system and provide outcomes to CFIM, sites.
Primary point of contact for product returns, excesses, damages, overages, short-date product and recalls.
Prepare product and process return request authorization.