Pharmacy Prior Authorization Trainee

Blink Health•Pittsburgh, PA

5h•Onsite

About The Position

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! We’re looking for motivated, detail-oriented individuals to join our Pharmacy Operations team as a Pharmacy Prior Authorization Trainee. This is an exciting opportunity to begin a career in healthcare and gain hands-on training in Prior Authorization (PA) processes, insurance navigation, and pharmacy operations. No prior authorization experience is required- we will train you. This is a fully On-site role in Robinson Township, Pittsburgh

Requirements

Desire to work in a customer/patient-centric role
High school diploma or GED required
Strong technical aptitude and ability to learn complex new software
Customer service experience preferred
Strong verbal and written communication skills
A passion for providing top-notch patient care

Nice To Haves

Strong interest in building a career in healthcare or pharmacy operations
Customer service, call center, retail, or administrative experience preferred
Excellent verbal and written communication skills
Strong attention to detail and ability to follow structured processes
Comfortable learning new systems and working across multiple tools
Problem-solving mindset with a willingness to ask questions
Ability to work collaboratively in a fast-paced team environment
Passion for helping patients access the medications they need

Responsibilities

Learn the fundamentals of prior authorization processes and pharmacy workflows
Assist in initiating prior authorization requests under guidance
Utilize Knowledge Base materials as a foundation for resolving inquiries
Follow up on authorization status updates
Escalate complex or clinical cases to experienced team members
Develop knowledge of pharmacy benefits, insurance terminology, and compliance standards
Maintain confidentiality of patient and proprietary information
As you grow in the role, you’ll take on increased ownership and develop into a fully skilled Prior Authorization agent. Work to resolve common data entry issues with internal stakeholders
Strive to meet and exceed structured performance targets.
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes