Pharmacy Technician - Hospital Care at Home

Cleveland Clinic • Great Barrington, MA

1d • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Responsible for providing prescription delivery service to patients in a variety of care settings such as: the hospital, Emergency Department, or infusion room setting. Provides multi-disciplinary support to pharmacists, nurses, case managers, and other staff to promote an effective transition of care. Identifies patients eligible for delivery service, reviews drug benefit information for patients, third parties and HMOs to promote a smooth medication procurement process and to ensure reimbursement requirements are met. Delivers prescriptions to patients and ensures proper payment upon delivery. Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. The Pharmacy Technician – Hospital Care at Home supports a growing, innovative care model at Fairview Hospital that allows selected inpatient-level patients to receive care in their home. Working within a 24/7 pharmacy department supported by a large team of pharmacy technicians, this role prepares medications for Hospital Care at Home patients, reviews patient charts and collaborates closely with pharmacists and a centralized care hub based in Florida. Although patients are considered inpatients, they are typically low acuity and supported by a full interdisciplinary care team. This position offers pharmacy technicians an opportunity to work independently, expand their skill set and gain valuable experience while supporting a newer practice model in a dedicated medication preparation area within the pharmacy. A caregiver in this position will work a 7-on and 7-off schedule. Shifts are 10:00am to 8:30pm on 5 - 10-hour shifts and 2 - 11-hour shifts. If a holiday falls on their 7-on 7-off schedule, they will work that holiday. No on-call expectations.

Requirements

• High School Diploma/GED
• Six months of related experience OR completion of a Pharmacy Technician Program
• Upon hire, registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy is required.
• Candidate must be eligible for Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy.
• Registration as a Certified Pharmacy Technician is required within 6 months
• Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) is required within 18 months
• Successful completion of a Pharmacy Technician Program may substitute for the required work experience

Nice To Haves

• Completion of a formal pharmacy technician training program preferred.
• Experience dealing with third party insurance and prior authorization process

Responsibilities

• Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required.
• Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner.
• Coordinate education, bedside medication delivery, and medication payment.
• Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients.
• Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience.
• Assist manager in creating, implementing and monitoring quality control programs in assigned area.
• Conduct third party prior authorization requests when needed.
• Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution.
• Complete medication histories or other transitional care activities as assigned per location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED