Physical Security Operations Area Manager

Intuitive•Durham, NC

About The Position

Primary Function of Position Responsible for development, implementation and tactical day-to-day operations of physical security and associated programs in the designated region or area as well as support regional managers within the US region. This position will develop and lead efforts to safeguard the company’s critical assets – employees, facilities, operations, and reputation –across the region. They will work cross functionally to ensure a coordinated and effective approach to security operations and emergency management. Build and maintain professional relationships with key stakeholders across their assigned area will be a priority. Establish and manage security and emergency management programs within their assigned area. Assist Regional Security Managers with their regions and programs as assigned.

Requirements

5+ years’ experience as a people leader/manager in the physical security profession or similar related professions law enforcement, etc.
5+ years’ experience with managing, developing and initiating programs
5+ years in program development/management
Ability to read, write, and speak English fluently
Bachelor’s Degree or equivalent or 8 years of experience in the security operations field with at least 3 of those years in a managerial position

Nice To Haves

Experience in special event security and management
Ability to work with a wide variety of software tools, including Microsoft suite, SmartSheets, OneNote, etc.

Responsibilities

Maintain and audit against the company's policies and standards for the protection of Intuitive facilities. Direct site security and advise site leaders in implementing policies, standards, and systems. Functions covered may include perimeter security, parking management, lighting and security signage, video management system/analytics, access controls, intrusion detection alarms, and guard force operations.
Research and deploy innovative security management techniques, tools, and services to facilitate the effectiveness of security programs. Provide timely incident status, notifications, metrics, invoice reviews, and other critical reports as requested or required to foster greater organizational clarity and response.
Direct security programs through the oversight of a governance framework and maintain coordination with stakeholders to ensure program compliance, consistent application, and alignment with industry standards.
Develop and maintain effective relationships with key internal stakeholders, including executive leadership, functional business areas, and site leadership.
Cultivate and maintain liaison with relevant external entities, such as government and law enforcement agencies, industry bodies, regulatory agencies, and private sector counterparts.
Develop and perform analysis, planning, performance measures (i.e., Key Performance Indicators) and provides direction to ensure the security program is delivering maximum value to all internal customers, partners, and stakeholders.
Collaborate with Intuitive Real Estate and Construction Project Management teams to assess risk of potential Intuitive office locations and building designs in your region. Work collaboratively with the Security Systems team.
Coordinate design and installation of security access control and surveillance systems in new construction and facility improvements when applicable.
Assists Regional Mangers in management of one or multiple projects at any given time, provides guidance for strategic development, implementation and tactical day-to-day operations.
Collaborates with business stakeholders (internal and external) to understand program requirements, problem solve, and develop compatible synergies throughout the enterprise, including and not limited to:
Programs:
Emergency Management
Executive Protection
Event Security
Guard Force
Supply Systems Security
Facilities Security and Facilities Security Regulations
CTPAT, OEA, etc.
Training and Development Standards
Compliance and Industry Standards.
All programs must have playbooks, plans, or standard operating procedures, and must be aligned to industry standards, and/or best practices.
Align security program strategy with Intuitive’s footprint, risk exposure, risk tolerance, organizational requirements, and business priorities, as well as best practices, industry standards, and applicable laws and regulations.
Purchase orders and budget
Manage budget and associated contracts, resources, and workforce. Identify opportunities for continuous improvement through cost reduction and performance improvement, involving suppliers as required.
Training and Awareness
Liaise with other company functions to facilitate security awareness and help inculcate a proactive security culture in the company. Coordinate and host training for program related awareness or where appropriate.
Perform all other related duties as assigned.