Physical Therapy Patient Registration - Silvis

ORA Orthopedics • Silvis, IL

23h • Onsite

About The Position

We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day. Position Responsibilities: We are seeking a versatile and dedicated individual to join ORA's Physical Therapy Patient Registration team to provide excellent patient care and support in the clinic. In this role, you will communicate with patients to schedule, cancel, or reschedule physical therapy appointments while providing a welcoming environment. The responsibilities for this position include verifying patient demographic information and updating that information as needed, scanning insurance and identification cards, verifying insurance eligibility, and updating patient accounts accordingly. You will handle tasks such as directing or assisting patients in completing appropriate paperwork and answering patient questions, managing point-of-series collections, preparing patient charts for upcoming appointments, and assisting coworkers daily. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a part of the Physical Therapy Patient Registration Team, you will play a vital role in providing excellent patient care by communicating and scheduling physical therapy appointments in a friendly and efficient manner.

Requirements

• High school diploma or equivalent
• Excellent interpersonal, oral, and written communication skills
• Ability to organize and prioritize tasks effectively and accurately
• Strong computer skills and the ability to efficiently navigate multiple computer applications simultaneously
• Flexibility to work some evenings and Saturdays
• Ability to occasionally travel to other ORA physical therapy clinic locations as needed

Nice To Haves

• Previous customer service experience in a medical office setting
• Prior EMR experience

Responsibilities

• Communicate with patients to schedule, cancel, or reschedule physical therapy appointments while providing a welcoming environment.
• Verify patient demographic information and updating that information as needed
• Scan insurance and identification cards
• Verify insurance eligibility, and updating patient accounts accordingly
• Directing or assisting patients in completing appropriate paperwork and answering patient questions
• Manage point-of-series collections
• Prepare patient charts for upcoming appointments
• Assist coworkers daily
• Maintaining patient confidentiality
• Complying with all HIPAA rules and regulations

Benefits

• Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held.
• https://flimp.live/ORAOrthopedicsBenefitSummary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED