Physician Clinic Operations Manager - E

The University of Kansas Health System • Great Bend, KS

4d

About The Position

Performs a variety of administrative and managerial functions in the areas of scheduling, billing, information technology/electronic medical records, quality improvement, patient service, and patient referrals. Oversees assigned clinic(s) to ensure compliance with regulatory and government agencies. Serves as a key member of the management team under the direction of Director.

Requirements

• Ability to manage and direct associates.

Nice To Haves

• Bachelors Degree in Health Care Management OR Bachelors Degree in Business Administration/Management
• 5 or more years management experience in a medical practice environment

Responsibilities

• Provides positive leadership by an environment of teamwork, open communication and customer service.
• Responsible for human resources processes including interviewing and orientating staff, ongoing performance management, work assignments/daily operations, and timekeeping/scheduling.
• Assists in developing clinic processes to achieve corporate strategies and financial targets, managers areas of responsibility to optimize revenue and reduce costs.
• Collaborates with peers to develop and maintain departmental policies, procedures, and work instructions for compliance with regulatory standards and to improve the overall operation of the facility.
• Applies in-depth knowledge of revenue cycle applications to ensure effective and optimal use of current applications and incorporation of refinements in applications based on organization changes or process improvements.
• Educates individuals in and outside the Revenue Cycle department as it relates to department systems and services.
• Manages all phases of large and small projects.
• Accountable for the success of projects, process improvements, and overall benefits realization.
• Collaborates with senior management to develop long-range plans and organizational policies.
• Collects and analyzes data for monthly and annual reports.
• Prepares analytical reports and makes recommendations to management.
• Ensures compliance with regulations and standards of performance for quality care.
• Ensures that the organization’s goals, philosophies, and objectives are optimally supported by the Revenue Cycle department.
• Ensures that communication staff handle calls appropriately.
• Ensures that medical records are complete, accurate, secure, and readily available.
• Ensures timely and accurate filing of medical documents in patient charts.
• Participates actively in clinic patient complaint procedures to resolve operational problems.
• Attends required meetings and participates in committees as requested.
• Participates in professional development efforts to keep current on health care trends and practices.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• Other duties may be assigned as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager