Physician Office Receptionist (Float)

Wabash General Hospital • Albion, IL

1d • Onsite

About The Position

The Physician Office Receptionist must be able to demonstrate communication
skills to customers and patients of all ages.  The Receptionist is responsible
for answering the phone, directing calls to the proper areas and scheduling
patients for appointments efficiently according to provider schedule. Must have
knowledge and skills necessary to provide service to customers of all ages by
demonstrating the following: welcomes patient and visitors by greeting them with
a smile, in person and on the telephone. The receptionist will accurately
register patients in the practice management system and update demographic
information as needed. In addition, the receptionist will ensure availability of
treatment information by scanning/filing and retrieving patient medical records
as needed.

Requirements

• High school graduate preferred.
• At least one (1) year experience as secretary or Administrative Assistant in a healthcare setting preferred.
• Experience with Microsoft Word, Excel, and Outlook preferred.
• Excellent phone communication skills.
• Ability to multitask

Responsibilities

• Answering the phone
• Directing calls to the proper areas
• Scheduling patients for appointments efficiently according to provider schedule
• Welcoming patient and visitors by greeting them with a smile, in person and on the telephone
• Accurately register patients in the practice management system and update demographic information as needed
• Ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed

Benefits

• Health Insurance
• Medical, dental, and vision coverage options.
• Free internal prescription program
• Employer contributions to premiums.
• Retirement Plans
• 457(b) plan with employer matching.
• 401(a) plan for employer contributions.
• Paid Time Off (PTO)
• Vacation days: 12 to 27 days per year based on years of service
• Sick days: 12 days per year accruing to a maximum of 65 days.
• Holidays: 6 observed paid holidays
• Work-Life Balance
• Flexible work schedules
• Other Benefits
• Employer-provided life insurance with optional additional coverage available at the employee's expense.
• Short-term and long-term disability insurance
• Employee assistance programs (EAP)
• Health Savings Accounts
• Flexible Spending Accounts
• Professional development opportunities
• Scholarship and Tuition reimbursement
• Additional Perks
• Wellness programs
• Volunteer opportunities
• Productivity, retention, and referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees