Physician Outreach Specialist

TMS Health Partners LLC•Houston, TX

5d•$60,000 - $80,000

About The Position

About the role: The Physician Outreach Specialist is responsible for growing existing and building new physician referral relationships in the surrounding areas of a designated clinic and practice(s), and collaborating and implementing operations initiatives designed to enhance the profile and reputation of the practice in the community. The Physician Outreach Specialist actively supports and promotes Mindful Health Solution’s mission to deliver interventional psychiatry and supporting care to alleviate suffering and save lives.

Requirements

Bachelor’s degree or higher in marketing or related field
Minimum of three (3) years’ experience in marketing or business development working with physicians/providers, medical practice office staff, or other medical specialties
[Southern California / Texas / Northern California / Washington] provider landscape knowledge, including key practices, local community groups, health systems
Outgoing personality with excellent communication skills, both written and verbal, particularly around complex issues
Self-starter who shows initiative and enjoys working as a team in a fast-paced environment with strong attention to details
Ability to make sound judgment consistent with the company policies and procedures, and in compliance with relevant laws and regulations.

Nice To Haves

Previous experience in behavioral health preferred
Must be located within [Southern California / Texas / Northern California / Washington], and willing and able to travel between [clinic city list geographies] to visit practice offices.
Must have working knowledge of healthcare regulatory and compliance policy (i.e., PHI and HIPAA).
Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.
High integrity, including maintenance of confidential information.
Must be able to positively influence others and work well under pressure.

Responsibilities

Identify referral sources and maintain and grow physician referrals through on-site visits to referring office, networking events, trade shows, community functions and patient education/outreach events that align with current strategies of the practice and all relevant rules and regulations.
Continually share feedback from the market to initiate, in conjunction with the appropriate managers, operations-based changes in our services to better serve our referring partners
Have a strong understanding of Mindful Health Solutions’ service offering and value proposition
Identify and monitor competitor activities and efforts within the area
Support established growth metrics and measures of success for clinic and practices (e.g., consults, new patient starts, no show rates, etc.)
Develop and implement regular strategic plans to increase referrals; identify referral patterns and create strategic plans to respond to trends
Leads all aspects of patient-focused community events; point of contact in relationships with local community groups (e.g., behavioral health non-profits, advocacy groups, municipal organizations)
Document daily visits and relationship activity in the CRM
Contribute to team effort by maintaining an excellent rapport and working relationship between front office staff, the patient intake team, marketing, and other departments
Point of contact for ordering of marketing materials for the clinics and the field
Other duties as assigned, and in keeping with Mindful Health Solutions’ policies, procedures, compliance, standards of patient care and/or initiatives toward continuous improvement at the individual and organizational level