Physician Referral Representative

BaptistCollierville, TN
8d

About The Position

Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery.

Requirements

  • Two years of office experience.
  • Knowledge of medical terminology
  • Medical Assistant experience/training
  • 1-year college
  • Excellent interpersonal skills with the ability to effectively communicate, both verbally anbd written, with patients, physicans and office staff to provide optimal levels of patient care.
  • Skill and proficiency in applying the highly technical principles, concepts and techniques which are central to daily office coordination/administration.
  • Computer literate.

Nice To Haves

  • Preferably within the healthcare industry.
  • Referral Processing
  • Medical Billing experience
  • Associates Degree

Responsibilities

  • Review all incoming referrals and schedule appointments for various practices and specialities
  • Communicates referral information and confirmation with patients and referring physican/office staff.
  • Maintains strong working relationships with internal and external customers by providing service assistance and open communication.
  • Review and submit all medical records related to referral appointments as requested by physicans.
  • Completes assigned goals.
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