Physician Services Practice Manager

Optimal Care•Bingham Farms, MI

14h•$70,000 - $80,000

About The Position

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Requirements

Associate degree
Minimum 5 years of healthcare experience
Minimum 1 year of supervisory experience
Organizational development and project management skills
Working knowledge of regulations and reimbursement within Part B Fee for Service or Physician Value Based contracting
Proven leadership abilities
Problem solving skills
Excellent observation, verbal and written communication skills

Nice To Haves

Bachelor’s degree in a related field
Familiarity with Ethizo Electronic Medical Record (EMR) system

Responsibilities

Monitor all staff workflow daily to ensure all operational functions are completed in a timely manner
Maintain adequate staffing levels to meet department and organization needs
Run all meetings effectively and send appropriate follow up information to all appropriate parties
Ensure correct forms and equipment are in use or working order
Work with referral sources and other health care related offices to provide exceptional care
Serve as a resource person regarding available health and social services and resources to the patients, caregivers, facility/referral partners, office staff and clinicians
Have a deep understanding of Ethizo software and answer questions within the practice about the software
Ensure all QA recommendations are followed for improvement of patient care or operational needs
Plan projects thoroughly and systematically to yield results
Review evaluation studies to determine continuity and effectiveness of care, community relations and image, patient satisfaction, need for additional services or methods to increase revenue
Document and follow up on reportable incidents and concerns related to customer service issues
Prepare and submit status reports of activities as required
Be responsible for branch facility, including but not limited to securing facility maintenance, upkeep, and repair
Serve as a support person when necessary, when any supporting clinical office or scheduling position is out of the office