Picking Shift Lead
About The Position
Led by dynamic owner Joe Gurrera (and his commitment to superior quality), Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene Role Overview: The Picking Shift Lead is responsible for overseeing daily order picking operations to ensure accuracy, efficiency, and quality standards consistent with Citarella Gourmet’s premium brand. This role provides hands-on leadership to picking associates, ensures adherence to food safety and company standards, and supports on-time fulfillment for retail and customer orders.
Requirements
- 1–3 years of warehouse, fulfillment, or food distribution experience
- Prior lead, supervisor, or team coordinator experience preferred
- Strong understanding of picking processes and inventory flow
- Ability to lead by example in a fast-paced environment
- Strong attention to detail and commitment to quality
- Ability to lift up to 50 lbs and stand/walk for extended periods
Nice To Haves
- Experience with RF scanners or warehouse management systems
- Food handling or food safety experience
- Bilingual (English/Spanish) a plus
- Experience working with perishable or specialty food products
Responsibilities
- Lead and coordinate picking operations to ensure accurate, efficient order fulfillment
- Supervise, train, and support picking associates; serve as primary floor contact
- Monitor workload and reallocate labor to meet volume and productivity demands
- Ensure proper handling of perishable, gourmet, and specialty food items
- Conduct quality checks to maintain accuracy, presentation, and food safety standards
- Track productivity, accuracy, and completion metrics; coach team to meet KPIs
- Enforce safety, sanitation, and equipment compliance in all picking areas
- Coordinate with packing, shipping, and receiving teams to maintain workflow
- Communicate shift priorities, performance updates, and end-of-shift reports to leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
