Placement Advisor

Noodle

2d • $52,000 - $52,000 • Remote

About The Position

Noodle is higher education’s leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.

The key role of the Placement Advisor is to secure and schedule sites for students to complete their clinical experiences in line with university requirements. The ideal candidate is a self-driven individual who can effectively manage the placement process for online graduate students across the country. In addition, the Placement Advisor will be communicating with students on a regular basis during the placement process. This is a fast-paced, metrics-driven position that requires availability within the hours of 8am-5pm EST.

Requirements

• A Bachelor’s Degree. Master’s Degree or other advanced degree preferred.
• 2-4 years of work experience providing customer service and/or in a metrics-driven environment.
• Availability between the business hours of 8am-5pm EST is required.
• Comfortability communicating and establishing rapport in a professional manner via phone and email.

Nice To Haves

• Previous experience working with social service agencies, medical facilities, or healthcare organizations is preferred but not required.

Responsibilities

• Manage the placement process for graduate online students.
• Research and develop new placement opportunities with community agencies in different regions of the country.
• Collect and review all required documentation from prospective sites to ensure compliance under university requirements.
• Match students with agencies by effectively balancing the goals and expectations of the students’ personal interests, the university program’s requirements, and the site’s qualifications and resources.
• Meet key performance indicators (KPIs) of weekly activities and timing of matching students.
• Ensure students' success through on-time placement.
• Provide excellent customer service and professional communication with students, placement sites, University Partners, and other members of the placement team.
• Work within a CRM (Salesforce) to document all communication and maintain an up-to-date network of sites and their associated requirements.

Benefits

• Work from our beautiful NYC office OR the comfort of your home office!
• Great compensation package!
• 401K + match and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level