Platform Operations Engineer, Product Engineering

Becton Dickinson Medical Devices•San Diego, CA

2d•$102,000 - $168,200•Hybrid

About The Position

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. Department Overview: The STS department is responsible for developing and maintaining commercial grade software products, that are complying and supportive of the overall architectural and product strategy. Utilizing best practices within the industry, as well as the currently defined technology stack, this department is responsible for delivering high quality, highly stable, and robust applications that perform to present and future expectations. Purpose: The production database administrator is primary responsible for protecting corporate data assets and ensuring we hit defined SLAs and delivery deadlines via the execution and monitoring of backups, troubleshooting service outages, resolving database performance issues and ensuring the security of the system. This role will work closely with the development and QA teams to ensure that we can release and maintain our products. This position is designated as a hybrid in‑office role (4 days per week). Our office is currently undergoing setup, so employees hired before completion of the new space will work remotely on a temporary basis. In-office work will begin once the new office opens, which we expect to occur by the end of the calendar year. The Production DBA will be additionally responsible for the following tasks: Ensuring appropriate and detailed documentation Supporting application developers Estimation and timely completion of tasks Following quality assurance processes At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit https://bd.com/careers Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Requirements

BS in Computer Science or Information Systems or Equivalent Work Experience
2-4 years’ experience working on relational database platform with emphasis on VLDBs.
On-call deployment and troubleshooting experience
Experience with database design principles, including normalization and aggregation, for both on-line and data warehouse schemas to support the needs of application developers.
Ability to communicate clearly both verbally and in writing.
Ability to analyze complex application and business operational issues.

Nice To Haves

Encompasses hardware analysis (Disk I/O, Network I/O, Processors, Memory), query performance tuning, wait state analysis, and structured troubleshooting skills.
Proficiency with monitoring tools like SentryOne is essential for identifying and resolving performance bottlenecks in SQL Server environments.
Includes implementing new database servers in virtual environments, managing database configuration, and implementing disaster recovery solutions through technologies like Log Shipping, Mirroring, Always-On Availability Groups, and Replication.
Experience with both on-premises SQL Server (2016-2022) and Azure Database deployments.
Requires strong T-SQL skills for stored procedure, trigger, and constraint development.
Database design expertise including normalization principles and data warehouse design methodologies.
Experience with SQL Server Reporting Services (SSRS) for creating and managing reports.
Involves database capacity planning, monitoring, backup/restore technologies, and troubleshooting.
Strong analytical skills and structured troubleshooting methodologies are crucial for maintaining database health and resolving issues efficiently within MS-Windows environments.
Healthcare industry experience is advantageous, as it provides familiarity with healthcare data structures, compliance requirements (like HIPAA), and the specific performance demands of healthcare applications that rely on SQL Server databases.

Responsibilities

Owning, tracking and resolving database related incidents and requests
Ensuring the Performance and Stability of the RDBMS platforms
Providing, reviewing and resolving service related alerts/reports for maintenance, capacity, performance, ETL status
Diagnose and resolve database performance issues.
Proactively monitor the system
Deploy database change scripts in multiple environments
Help evaluate new technologies for inclusion in the environment
Ensuring appropriate and detailed documentation
Supporting application developers
Estimation and timely completion of tasks
Following quality assurance processes

Benefits

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility.

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