Platforms Specialist

Hyper Hippo

7d • Remote

About The Position

The Platforms Specialist supports Hyper Hippo’s Partnerships & Platforms function by driving reliable execution across webstore storefronts, promotional communications, localization workflows, and platform channels.

This is an execution-focused role with growing ownership of webstore promotional communications. Working cross-functionally with Product, Marketing, Design, and external partners, this role directly influences how players experience our storefronts globally, shaping promotional visibility and driving meaningful revenue impact across our portfolio.

Requirements

• 2+ years experience in operations, digital media, marketing, e-commerce, or platform support.
• Strong cross-functional coordination skills.
• Comfort managing timelines and dependencies independently.
• Clear written communication.
• Attention to detail and execution reliability.
• Interest in games and digital platforms.

Nice To Haves

• Experience coordinating localization workflows or working with multilingual content an asset.

Responsibilities

• Publish and maintain webstore content, offers, and merchandising.
• Coordinate with Marketing on campaign briefs, creative assets, and audience targeting, then own execution through to deployment.
• Implement promotions and offers, including coupon setup, QA, activation, and tracking.
• Write and schedule promotional communications for webstore offers, events, and campaigns
• Support the creation and editing of player-facing store copy while maintaining brand voice.
• Maintain publishing calendars and execution checklists across all webstore and platform surfaces.
• Identify and escalate discrepancies or risks across storefront and communication surfaces to the Senior Director.
• Explore new capabilities within Xsolla and surface potential enhancements or test ideas.
• Execute A/B testing, pricing, and campaign coordination.
• Coordinate localization workflows across in-game, marketing, and webstores.
• Manage intake, tracking, and delivery timelines across all supported languages.
• Ensure localized content is implemented accurately.
• Maintain documentation and improve localization workflows for scale.
• Flag regional considerations and support market-specific adaptations.
• Compile and maintain reporting across webstore storefronts and platforms, tracking execution quality, storefront health, and process reliability.
• Assist in preparing weekly recaps, monthly summaries, and post-campaign reports.
• Flag trends and anomalies to the Senior Director.
• Conduct competitive monitoring of other webstore storefronts, summarizing insights on promotions, pricing, bundling, and merchandising.
• Align timelines, dependencies, and deliverables across Product, Marketing, Design, and external stakeholders.
• Communicate blockers, status updates, and delivery risks clearly and proactively.
• Support operational readiness for new initiatives.
• Draft clear internal communications, including web store publishing updates, localization status update, and platform execution recaps.
• Identify and implement process improvements that increase execution speed, reduce errors, and improve cross-team visibility.
• Utilize publishing tools, Xsolla, Neon, Gridly, Jira etc. to support execution needs.

Benefits

• An incentive plan tied to company goals
• Extended health, dental & vision benefits for you and your dependents (plan premiums 100% covered by the company) + a $600 health & wellness spending account + an Employee & Family Assistance Program
• 4 weeks vacation + paid winter holiday closure + 10 paid personal/sick days per year
• Annual $3,000 self development “Brain Fund” budget + 5 paid professional development days to attend conferences, courses, training – you name it!
• Home Ergonomic Benefit for your home office - $1,000 + company laptop (choice of PC or Mac!) and accessories required to work effectively
• Paid short or long term parental and compassionate caregiver leave - up to 16 weeks’ top up
• Charitable gift matching up to $1,000 per year for recognized causes that you support + 3 paid volunteer days per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed