Platinum Admin

Topgolf

1d

About The Position

Responsibilities How You’ll Do It Retaining Platinum Member base at a rate of >50% New Lead/Inquiry Follow-up/close New Business Development Member Communication/Account Management Member Engagement Events and Gift Execution Troubleshooting/ServiceNow ticket submission & follow-up Assist in facilitating program training and distribution of communication to Playmakers Communicate Effectively with Member Services as well as Members Platinum Callaway Club & Material inventory management

Requirements

• High school diploma or equivalent
• Ability to Manage a large volume of emails and phone calls daily
• Process-oriented, organized, fast and accurate and able to work under pressure and meet project timeline goals
• Attention to detail, commitment to quality, results driven, and Player focused
• Excellent written and verbal communication skills, as well as email and phone etiquette

Nice To Haves

• Administrative professional experience is preferred
• Sales or Customer Service experience is preferred
• Proficiency in MS Office products (Word, Excel, Outlook)

Responsibilities

• Retaining Platinum Member base at a rate of >50%
• New Lead/Inquiry Follow-up/close
• New Business Development
• Member Communication/Account Management
• Member Engagement Events and Gift Execution
• Troubleshooting/ServiceNow ticket submission & follow-up
• Assist in facilitating program training and distribution of communication to Playmakers
• Communicate Effectively with Member Services as well as Members
• Platinum Callaway Club & Material inventory management

Benefits

• FREE Mental Health Benefits

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED