Player Engagement Consultant

PGA of America

2d•$90,000 - $100,000

About The Position

Join a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions. The Player Engagement Consultant will support the Connecticut, Metropolitan, Northeastern New York & Central New York Sections and Membership so this individual must reside within one of these Sections. This position is responsible for utilizing expertise in the principles of player engagement, coaching, and programming to - 1) consult and advise PGA Professionals on value creation for themselves and their employers; 2) deliver player engagement products to execute against those principles; 3) provide coach and athlete development training based on the American Development Model for Golf; 4) and collaborate at a high level with PGA Sections, field teams, and stakeholders. Success is measured by - 1) reporting of value created for PGA Coaches; 2) participation and growth in the department’s products; 3) participation and growth in the department’s coach training; 4) Section ED and fellow field staff feedback on collaboration and communication. RESPONSIBILITIES (Specific areas of responsibility include but are not limited to): Consult with PGA Professionals and facility operators on sport development principles - 1) understanding the consumer; 2) understanding the needs of the business; 3) developing a programming model to maximize consumer engagement and financial health of the facility. Implement and operate the department’s nationally-branded PGA consumer engagement products, including but not limited to PGA Jr. League, ADM, and PGA Coach. Support additional department initiatives and partners, including but not limited to Drive, Chip and Putt, National Collegiate Club Golf Association (NCCGA), PGA Camps, National High School Golf Association, and other programs applicable to driving value for PGA Coaches and facilities. Consult and advise on the optimal programming model at PGA Coach sites and assist PGA Coach with planning and implementation. Share and disseminate data analytics on performance in applicable regions and Sections. Build critical path partnerships with all Association stakeholders to PGA members, facilities, allied associations and the like within locally assigned markets. Build and execute an approved business plan that aligns with the Association’s Long-term Strategic vision for Player Engagement. Collaborate and serve as a resource in the development of Section based Player Engagement staff. Help ensure the organization's values-based culture thrives by keeping Leadership aware of the pulse of the workforce; recognizing and discussing any cultural concerns. INCLUSION: Employees are expected to contribute to a respectful and inclusive team environment by welcoming and respecting others’ beliefs, backgrounds, identities, abilities, and individuality to help ensure a supportive and engaging experience for Association Members, partners, customers, and guests. PGA of America respects the uniqueness of each employee and offers everyone the means to find their place and thrive. SHARED VALUES: Embody the organization's shared values and help ensure the organization's values-based culture thrives by proactively identifying and addressing any shared values, challenges, and opportunities you are experiencing. SUPERVISION: No supervisory responsibilities. FINANCIAL RESPONSIBILITY: Assist with the development of the annual budget for the Player Engagement department. EDUCATION AND EXPERIENCE: Bachelor’s degree (B.A. /B.S.) in Business Administration, Marketing, or a related field or an equivalent combination of education, training, and experience. Seven years of golf industry experience and/or program management. Knowledge of PGA Jr. League, PGA Coach, PGA of America and the Golf Industry is required. PGA Member preferred SKILLS, KNOWLEDGE, AND ABILITIES: Must have skills in public speaking and presentations; skills in the development of effective “mass communication”. Must have the ability to make presentations, present information, and respond to questions representing the Association. Ability to collaborate and communicate effectively with PGA Sections, Section Business Operations (SBO) Department, and field teams in their territory. Knowledge of Google Workspace. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Ability to travel up to 35%. The approximate pay range for this position is $90,000 - $100,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. This position is not eligible for immigration sponsorship. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP. The PGA of America is one of the world’s largest sports organizations, composed of more than 30,000 PGA of America Golf Professionals who love the game, are expert coaches, operators and business leaders, and work daily to drive interest, inclusion and participation in the sport. The PGA of America owns and operates numerous championships and events, including major championships for men, women, seniors and the Ryder Cup, one of the world’s foremost sporting events.

Requirements

Bachelor’s degree (B.A. /B.S.) in Business Administration, Marketing, or a related field or an equivalent combination of education, training, and experience.
Seven years of golf industry experience and/or program management.
Knowledge of PGA Jr. League, PGA Coach, PGA of America and the Golf Industry is required.
Must have skills in public speaking and presentations; skills in the development of effective “mass communication”.
Must have the ability to make presentations, present information, and respond to questions representing the Association.
Ability to collaborate and communicate effectively with PGA Sections, Section Business Operations (SBO) Department, and field teams in their territory.
Knowledge of Google Workspace.
Ability to travel up to 35%.

Nice To Haves

PGA Member preferred

Responsibilities

Consult with PGA Professionals and facility operators on sport development principles - 1) understanding the consumer; 2) understanding the needs of the business; 3) developing a programming model to maximize consumer engagement and financial health of the facility.
Implement and operate the department’s nationally-branded PGA consumer engagement products, including but not limited to PGA Jr. League, ADM, and PGA Coach.
Support additional department initiatives and partners, including but not limited to Drive, Chip and Putt, National Collegiate Club Golf Association (NCCGA), PGA Camps, National High School Golf Association, and other programs applicable to driving value for PGA Coaches and facilities.
Consult and advise on the optimal programming model at PGA Coach sites and assist PGA Coach with planning and implementation.
Share and disseminate data analytics on performance in applicable regions and Sections.
Build critical path partnerships with all Association stakeholders to PGA members, facilities, allied associations and the like within locally assigned markets.
Build and execute an approved business plan that aligns with the Association’s Long-term Strategic vision for Player Engagement.
Collaborate and serve as a resource in the development of Section based Player Engagement staff.
Help ensure the organization's values-based culture thrives by keeping Leadership aware of the pulse of the workforce; recognizing and discussing any cultural concerns.
Assist with the development of the annual budget for the Player Engagement department.