PM Server - Tavernonna (Italian-Inspired Dinner Service)

Arbor Lodging•Kansas City, MO

23h

About The Position

At Tavernonna , dinner is meant to feel like gathering around the table with family—lively, welcoming, and full of heart. Our space blends rustic Italian comfort with a modern, social energy, making Tavernonna a go-to destination for date nights, celebrations, and unforgettable evenings. Tavernonna is managed by Arbor Lodging , a leading hotel investment and management company with a growing portfolio across the United States, Mexico, and the Caribbean. Arbor partners with brands including Marriott, Hilton, Hyatt, and IHG, and is known for a people-first, hospitality-driven culture. This role is ideal for a server who thrives during dinner service, enjoys connecting with guests, and can deliver polished service with warmth and personality. Summary: As a PM Server at Tavernonna , you are responsible for creating a memorable evening experience for every guest—from the first greeting to the final farewell. You’ll guide guests through our food and beverage offerings, manage a fast-paced dinner service, and maintain a high standard of hospitality while keeping the energy vibrant and inviting.

Requirements

Previous serving experience in a casual-upscale or full-service dinner restaurant preferred
Strong menu knowledge—or the ability to learn quickly and speak confidently about food and drinks
Excellent guest service and communication skills
Ability to thrive in a fast-paced PM service environment
Professional appearance, warm personality, and strong work ethic
Availability for evenings, weekends, and holidays
Ability to stand, walk, and lift up to 50 lbs for extended periods
High school diploma or equivalent experience
Ability to obtain and maintain required food and beverage certifications

Responsibilities

Deliver attentive, confident, and friendly dinner service in a high-energy evening environment
Guide guests through the menu, including ingredients, preparation methods, and pairing suggestions
Take accurate food and beverage orders and serve items safely and efficiently
Anticipate guest needs and manage multiple tables with professionalism and ease
Process checks and payments in accordance with company policies and procedures
Maintain clean, organized tables, glassware, silverware, and service areas throughout the shift
Prepare your station before service, maintain it during peak hours, and break it down at close
Communicate effectively with the kitchen, bar, and support staff to ensure smooth service flow
Report tips accurately in compliance with IRS and company guidelines
Represent Tavernonna with a polished, positive, and team-oriented attitude
Assist with additional side work or tasks as needed