PMO Analyst

Trisura Guarantee Insurance CompanyOklahoma City, OK
1dHybrid

About The Position

At Trisura, we expect more because we believe it can be done better. Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms. Trisura is a growth-oriented team with a commitment to attracting and retaining exceptional talent. Our growth has awarded us accolades, and our entrepreneurial style and niche market position ensure that our people see the results of their hard work reflected in the company’s success. As our organization continues to grow, we are investing in enterprise-wide process maturity, system governance, and delivery excellence to support scalable and compliant operations. PMO Analyst – Oklahoma City (Hybrid) Trisura is seeking a PMO Analyst to serve as a senior individual contributor within the Enterprise PMO. This role is responsible for designing, governing, and continuously improving business, technology, and delivery processes across the organization. The position serves as a subject matter expert for process improvement, SDLC governance, and third-party platform workflows. The role partners closely with IT, Operations, Finance, Compliance, Legal, and business leaders to ensure initiatives, systems, and vendors are delivered through consistent, scalable, and auditable practices.

Requirements

  • Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
  • 4+ years of progressive experience in process improvement, systems delivery, and project/program environments.
  • Demonstrated experience operating as a senior individual contributor or functional lead.
  • Proven success leading enterprise-scale improvement or governance initiatives.
  • Experience working in regulated, audit-sensitive, or compliance-driven environments.
  • Strong knowledge of process improvement methodologies (Lean, Six Sigma, BPM, Value Stream Mapping).
  • Solid understanding of SDLC and hybrid delivery models.
  • Requirements analysis and business process design expertise.
  • Vendor and platform governance experience.
  • Risk management and internal control awareness.
  • Excellent written and verbal communication skills.
  • Understanding of system integration and data governance concepts.
  • Advanced documentation and process mapping capabilities.
  • Proficiency with collaboration and delivery tools (e.g., Jira, Confluence, SharePoint, process mapping platforms).
  • Ability to analyze technical and operational dependencies.

Nice To Haves

  • Professional certifications (PMP, Lean Six Sigma, Scrum, or equivalent).
  • Experience in insurance, reinsurance, financial services, or other regulated industries.
  • Familiarity with policy administration, claims, underwriting, reinsurance, or financial reporting systems.
  • Experience supporting internal or external audits.
  • Exposure to automation, RPA, or AI-enabled platforms.

Responsibilities

  • Lead enterprise process assessments, value stream mapping, and workflow optimization initiatives.
  • Identify inefficiencies, risks, and control gaps across operational and system processes.
  • Design and maintain standardized, repeatable, and auditable operating models.
  • Establish and monitor process performance metrics and improvement targets.
  • Maintain enterprise process documentation and governance artifacts.
  • Support selection, onboarding, and lifecycle management of third-party platforms and vendors.
  • Partner with Legal, Compliance, and Procurement on contract and renewal reviews.
  • Evaluate vendor performance, operational risk, and integration effectiveness.
  • Ensure external platforms align with enterprise architecture and control standards.
  • Lead complex, cross-functional initiatives as a senior delivery authority.
  • Provide governance, structure, and risk management for high-visibility projects.
  • Support intake, prioritization, and scope definition processes.
  • Facilitate executive-level status reporting and decision support.
  • Serve as an escalation resource for delivery and governance challenges.
  • Serve as an internal advisor to project managers, business analysts, and other process improvement analysts.
  • Mentor team members on documentation standards, governance practices, and delivery discipline.
  • Promote best practices and continuous improvement across the PMO.
  • Act as a trusted resource for complex process and system questions.

Benefits

  • Trisura offers a comprehensive benefit package that includes medical, dental, and vision insurance, as well as 401(k) with company match and Employee Stock Purchase Plan.
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