Pod Leader

Nest Health • New Orleans, LA

2d

About The Position

As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest’s innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States.
What does it mean to be a part of a startup?
Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect:
Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities
Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas
Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes
Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified
Collaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively.
What is the purpose of this role?
As a key member of the market leadership team, the Pod Leader is responsible for clinical leadership and provider team management in the market. This role combines direct patient care with people management and quality oversight responsibilities. Th Pod Leader builds and motivates a high-performing team of advanced practice providers, ensuring Nest's ambitious goals for population health, quality, patient experience, and value-based performance are met.
The Pod Leader will coach and oversee performance of advanced practice providers in the market, working closely with the Market or Regional Medical Director and the VP/General Manager. This person will supervise, coach, and develop APPs delivering in-home and virtual care to pediatric and adult patients. In addition to their leadership duties, the Pod Leader will provide direct care via telehealth. They will foster a collaborative, accountable, and compassionate culture across the market's interdisciplinary team and serve as a key voice in advancing Nest's family- centered model of care and driving improved out comes for Nest patient families and payer partners.

Requirements

• Active and unrestricted Medical Director, Nurse Practitioner or Physician Assistant License in Louisiana with national board certification (FNP, PNP, or similar)
• Active DEA registration or eligible to apply
• Minimum of 3 years of clinical experience (5+ preferred), ideally in family medicine, primary care, or home-based care
• At least 1 year of formal or informal leadership experience (e.g., lead APP, precepting, mentoring, team supervision)
• Passion for mission-driven work and improving healthcare for underserved communities, especially Medicaid families
• Ability to manage both clinical and administrative duties effectively
• Comfortable working in a fast-paced, evolving startup environment with autonomy and adaptability
• Reliable transportation and willingness to complete in-home visits
• Commitment to promoting preventative care, including vaccines
• Primarily in-person role to provide team supervision and patient care
• Occasional virtual and in person care delivery, 10-12 hours per week
• Occasional travel to HQ or other markets for training or collaboration
• Must be able to lift up to 25 pounds

Nice To Haves

• Experience in a value-based or population health model is a plus

Responsibilities

• Serve as a clinical leader and people manager a group of advanced practice providers, overseeing performance, engagement, and clinical quality.
• Work with the Medical Director to ensure clinical accuracy, identify and support clinical training.
• Collaborate with the market VP/General Manager and Health Services Director as part of the leadership triad and other Pod Leaders on market workflows, quality improvement initiatives, and to drive outcomes
• Train new APPs, validating required skills and facility with Nest tools and workflows
• Conduct clinical supervision and oversight, including ride-alongs, chart reviews, and feedback sessions.
• Provide coaching and development support for APPs, fostering clinical excellence and a strong team culture.
• Support quality improvement initiatives and ensure adherence to clinical guidelines and value-based care metrics.
• Participate in interdisciplinary team meetings to ensure coordinates, high-quality care across disciplines.
• Provide a small volume of direct patient care (virtual and in-home) to pediatric and adult patients in addition to supporting unexpected or prolonged APP absences when necessary.
• Build and maintain collaborative relationships with community partners, payers, and referring providers.
• Identify opportunities to improve clinical workflows, team tools, and care delivery processes.
• Use Nest Health's electronic health record and care coordination tools for documentation, tracking, and communication.

Benefits

• Family- centric health support with access to Lyric's comprehensive services for urgent care, behavioral health, psychology, and psychiatry for you and your entire family, including virtual veterinary care for your pets
• Company supported Parental Leave for both primary/non-primary care givers with options for a tiered return to work, and eligibility to receive additional hours PTO for Prenatal Care and Backup Childcare
• Receive reimbursement for work-related vehicle expenses, including commuting and travel costs, for staff who drive as part of their job responsibilities
• Opportunity to receive up to $3,000/year Tuition Reimbursement to support your educational and professional development by covering a portion of costs relating to fees, course materials, or other related expenses
• Receive employer sponsored short-term and long-term disability benefits to provide financial support in the event of illness or injury that precents you from working
• Enrollment in 401(k) Retirement Plan through Human Interest to help save for your future with flexible contribution options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed