Policy, Procedure and Control Admin

UMB Bank•Kansas City, MO

About The Position

The Policy, Procedure and Control Admin is responsible for maintaining policies, procedures, and controls for the Consumer Line of Business. The position will report to the Consumer Banking Standards, Performance, and Risk Manager. How you will spend your time: Execute the development and maintenance of policies, procedures, and controls for the Consumer line of business. Serve as a subject matter expert (SME) regarding the policies, procedures, and controls collaborating on efforts of change management to include new or existing products and services. Ensure that all policies, procedures, and controls are written with the intent to instruct, inform, and adhere to the standards of the Consumer Bank. Creation, editing, maintenance and archival of the policies, procedures, and control documentation for the Consumer Bank. Collaboration with several lines of business on guidance required for Consumer Banking instruction or troubleshooting. Contribute to the success of the First Line of Defense and the Branch Quality Control Review teams to maintain consistency of desired outputs. Other duties as assigned.

Requirements

Bachelor’s degree or equivalent work experience.
3+ years of banking, analytics, compliance, or other relevant experience.
Demonstrates the ability to work independently or in a group setting.
Demonstrates proficiency in the Microsoft Office Suite.
Demonstrates the ability to develop and maintain rapport with various departments to effectively obtain and document information.
Demonstrates the ability to learn and understand documenting, evaluating, and analyzing processes that identify key risks and controls.
Demonstrates proficient problem-solving skills.

Responsibilities

Execute the development and maintenance of policies, procedures, and controls for the Consumer line of business.
Serve as a subject matter expert (SME) regarding the policies, procedures, and controls collaborating on efforts of change management to include new or existing products and services.
Ensure that all policies, procedures, and controls are written with the intent to instruct, inform, and adhere to the standards of the Consumer Bank.
Creation, editing, maintenance and archival of the policies, procedures, and control documentation for the Consumer Bank.
Collaboration with several lines of business on guidance required for Consumer Banking instruction or troubleshooting.
Contribute to the success of the First Line of Defense and the Branch Quality Control Review teams to maintain consistency of desired outputs.
Other duties as assigned.

Benefits

Paid Time Off
a 401(k) matching program
annual incentive pay
paid holidays
a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
health savings, flexible spending, and dependent care accounts
adoption assistance
an employee assistance program
fitness reimbursement
tuition reimbursement
an associate wellbeing program
an associate emergency fund
various associate banking benefits