Policy Services Associate- PA-AX-Q1_2026-R1

SS&CKansas City, MO
6dHybrid

About The Position

SS&C is a global provider of investment and financial services software, serving over 20,000 organizations worldwide. Within SS&C, our New Business Operations team plays a critical role in supporting complex insurance solutions for sophisticated clients. We value precision, collaboration, and accountability, and we are looking for individuals who take ownership of their work and thrive in a detail-driven environment.

Requirements

  • Strong organizational skills with a high level of attention to detail and follow-through
  • Ability to manage multiple priorities and deadlines in a fast-paced operational environment
  • Clear, professional verbal and written communication skills
  • Demonstrated ability to work both independently and collaboratively within a team
  • Strong critical thinking and problem-solving capabilities
  • Comfort navigating systems and working with data-driven processes
  • Minimally requires a Bachelor's degree, or high school degree and 2 years of related experience

Nice To Haves

  • Knowledge of life insurance and annuity products preferred, but not required

Responsibilities

  • Support the end-to-end application and issuance process for Private Placement Life Insurance and Private Placement Variable Annuity policies
  • Accurately enter, review, and maintain policy data within Lombard’s administration systems
  • Perform quality control reviews to ensure accuracy, completeness, and compliance throughout the issuance lifecycle
  • Coordinate with underwriting, operations, and other internal teams to facilitate timely case progression
  • Serve as a point of contact for internal and external partners, delivering responsive, high-quality service
  • Proactively track case status, identify potential delays, and communicate updates to stakeholders
  • Contribute to process improvements and participate in ad-hoc projects as business needs evolve

Benefits

  • 401k matching program
  • Professional development reimbursement
  • Flexible personal and vacation time off
  • Sick leave
  • Paid holidays
  • Medical, dental, vision, employee assistance program, and parental leave
  • Discounts on fitness clubs, travel, and more
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