Policy Services Representative II

Oklahoma Farm Bureau Insurance Company • Oklahoma City, OK

4d • $17 • Onsite

About The Position

Provide support to the Policy Services Department by entering various updated and /or corrected policy records into the InsuranceNow computer system.

Requirements

• A high school diploma or general education degree (GED) is required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Knowledge of computers and computer systems.
• Data entry and the ability to handle telephones independently is required.
• Excellent customer service skills and proven problem-solving skills are necessary.
• Worker must display quality of work that meets or exceeds proofing standards.
• Worker is expected to maintain regular attendance.

Nice To Haves

• Property and Casualty license is preferred.

Responsibilities

• Assist with InsuranceNow daily system tasks list when needed.
• Assist with InsuranceNow Credit Balance Report when needed.
• Process agent of record updates on policies.
• Process lender name and/or address updates on policies.
• Learn the Deposit Desk procedures such as verifying policy payments for accuracy, entering and depositing policy payments and preparing deposit documents for the Accounting Dept.
• Learn the 4H-FFA program processes and procedures.
• Other duties may be assigned.

Benefits

• Paid vacation and sick leave
• Medical, dental, vision, and group life Insurance
• 401K with company match
• EAP
• on-staff Doctor
• on-staff Chiropractor

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED