Policy Services Representative
About The Position
AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in accessing essential supplemental benefit programs—all from home. This purpose-driven, remote-first role is designed to provide professional growth, long-term earning potential, and meaningful client impact. Whether you are launching your career or seeking a new direction, this opportunity offers the chance to build income stability and advancement potential while helping families protect what matters most. All client appointments are pre-scheduled. There is no cold calling or outbound prospecting. Key Responsibilities Host scheduled virtual consultations to understand each client’s needs Guide clients through available benefit options and enrollment with clarity and professionalism Maintain accurate digital records and manage timely follow-up communication Deliver high-quality service and build lasting client relationships Participate in ongoing training, mentorship, and team development sessions What We Offer 100% remote work environment within the United States Flexible scheduling to support work-life balance Pre-qualified client appointments only Commission-based compensation with vested renewals for long-term income growth Paid training and full licensing support Clear career advancement pathways into leadership roles Supportive, collaborative, and people-first team culture Who Thrives in This Role Strong communicators who prioritize client experience Organized, adaptable self-starters who work well independently Professionals comfortable using Zoom and cloud-based digital systems Individuals with backgrounds in customer service, consulting, hospitality, or advisory roles (preferred but not required) Growth-minded professionals open to mentorship and continuous development Requirements Authorized to work in the United States Reliable high-speed internet connection Windows-based laptop or PC with a working webcam About AO Globe Life For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. Our remote-first culture is built on service, integrity, and long-term professional development—supporting both the families we serve and the team members who represent us. If you are ready to build a career that combines purpose, flexibility, and growth, we encourage you to apply today.
Requirements
- Authorized to work in the United States
- Reliable high-speed internet connection
- Windows-based laptop or PC with a working webcam
Nice To Haves
- Strong communicators who prioritize client experience
- Organized, adaptable self-starters who work well independently
- Professionals comfortable using Zoom and cloud-based digital systems
- Individuals with backgrounds in customer service, consulting, hospitality, or advisory roles (preferred but not required)
- Growth-minded professionals open to mentorship and continuous development
Responsibilities
- Host scheduled virtual consultations to understand each client’s needs
- Guide clients through available benefit options and enrollment with clarity and professionalism
- Maintain accurate digital records and manage timely follow-up communication
- Deliver high-quality service and build lasting client relationships
- Participate in ongoing training, mentorship, and team development sessions
Benefits
- 100% remote work environment within the United States
- Flexible scheduling to support work-life balance
- Pre-qualified client appointments only
- Commission-based compensation with vested renewals for long-term income growth
- Paid training and full licensing support
- Clear career advancement pathways into leadership roles
- Supportive, collaborative, and people-first team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
