Pool Food Runner

DOLPHIN HOTEL MANAGEMENTRancho Mirage, CA
1d$17 - $17

About The Position

At Westin Hotels, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise. Job Summary Facilitate collaboration between our kitchen culinary team and servers at our pool outlets. Food Runner responsibilities may include setting tables, serving food orders and removing used dishes, utensils, and trash.

Requirements

  • Experience as a Food Expeditor or similar entry-level role in a restaurant
  • Understanding of hygiene and food safety rules
  • Physical ability to carry heavy trays and stand for long hours
  • Availability to work various shifts, including weekends
  • Multi-tasking abilities
  • Good oral communication skills
  • Ability to remain calm and professional in a fast-paced work environment
  • Sit, stand, bend, walk, take stairs, use hands and fingers, and lift objects up to 50 lbs.
  • Ability to work out doors in hot and cold temperatures

Responsibilities

  • Deliver food orders from the kitchen to guests’ tables rapidly and accurately
  • Act as the contact point between Front of the House and Heart of the House associates
  • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
  • Assist the servers if needed with table setting by fetching and placing appropriate tableware, eating utensils and napkins
  • Ensure food is served in accordance with safety standards (e.g. proper temperature)
  • Check in with customers and take additional orders or refill water, as needed
  • Remove dirty dishes, utensils, and trash
  • Answer guests’ questions about ingredients and menu items
  • Inform restaurant servers and managers about customers’ feedback or requests (e.g. when they ask for the check)
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