Pool Server - Seasonal
About The Position
ABOUT US: From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home. THE JOB: The Pool Server is responsible for taking accurate orders from guests, makes food recommendations and upsells food and beverage items to maximize profitability. YOU: To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as Pool Server requires skills such as patience, empathy, and a desire to provide excellent service for our guests. OUR CULTURE: Be part of our award-winning team named TOP Workplace in San Diego 2022-2025 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. The people who best fit Estancia La Jolla are sharp, hardworking team players. We are looking for candidates with experience in having fun! THE OFFER: In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.
Requirements
- One year of food service experience, preferably in a hotel/resort environment.
- Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction.
- Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs
- Possess a strong knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette. Maintains extensive knowledge of all menu and bar items.
- Requires ability to learn and use telephone and POS computer systems used at the hotel.
Nice To Haves
- Experience within a hotel/resort environment.
Responsibilities
- taking accurate orders from guests
- makes food recommendations
- upsells food and beverage items to maximize profitability
Benefits
- competitive pay
- health insurance benefits
- Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family
- Matching 401k (After 1 year)
- On-Demand Pay (Earned wage access before payday!)
- PTO
- Complementary Parking
- Meals
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
